Unable to see new user accounts in Global Address List

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Guest

We're running Exchange 2007 and Outlook 2003. I'm able to create a new user
account and send mail to the new address. However, the Outlook clients do not
see the new user listed under the Global Address List. Therefore, the "Check
Names" button doesn't work, and neither does sending to just the alias (w/o
@domain.com). Again, emailing to the full email address does work.

Is there something that needs to be set on the Exchange or Outlook side?

Thanks.
 
Derek said:
We're running Exchange 2007 and Outlook 2003. I'm able to create a
new user account and send mail to the new address. However, the
Outlook clients do not see the new user listed under the Global
Address List. Therefore, the "Check Names" button doesn't work, and
neither does sending to just the alias (w/o @domain.com). Again,
emailing to the full email address does work.

Is there something that needs to be set on the Exchange or Outlook
side?
Click to expand...

Did you wait 24 hours after adding the AD account?
 
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