Hi
Jason tsang MVP wrote
Goto
http://www.aumha.org/a/xpcd.php#problem
See the second "problem" (read the caveats
Run the provided registry patc
That should fix your problem (basically, a filter driver is missing o
non-operational, the registry patch will delete the filter driver
references for your cdrom(s)
Basically, the reg file from above carries out the steps displayed at thi
website in addition to removing some drivers that may have been used b
older versions of Easy CD Creator that are known to cause problems wit
WinXP
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19
or Code 39 After You Remove Easy CD Creator in Windows X
http://support.microsoft.com/default.aspx?scid=kb;[LN];q31406
As for the restore failed; the restored files may be corrupted
Right click My Computer/Properties/System Restores, check the box "Turn off System Restore on all drives", click Apply and OK then reboot
After reboot, use to restore feature to create a new restore point to check and ensure it is working
Pete
----- drew wrote: ----
I cant see my cd rom drive in my computer. I have checked all cables and power. Device manager reads cannot start device because information in the registry is incomplete or damaged (code 19). I have attemted to uninstall and reinstall drivers but still get the same problem. I also attempted to use system restore but it is unable to to restore to any point. Any help would be greatly appreciated.
