Unable to see all Contacts folders in address book

[Tom Thoner]

With "Inbox" highlighted, I click on "New", then "To" to
see the "Select Names" screen. I have 12 subfolders
to "Contacts" and several subfolders to those subfolders.
However, when I click on the dropdown arrow, I see only
Contacts and 2 other subfolders. Any idea how I can view
all the subfolders in the dropdown list?

Thanks!

 

[Sue Mosher [MVP-Outlook]]

You need to check the Outlook Address Book check box on the Properties
dialog of each folder.

 

[Tom Thoner]

Thanks Sue! Not sure why this wouldn't be a "default"
option, but I'll know what to do in the future. Also,
they used to come up but then suddenly stopped, so I guess
somehow the box became unchecked (not by anyone operating
this PC).

Tom