Unable to save new appointment in calendar

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Guest

We use SBS 2003 with Exchange Server 2003. I have one user who is using
Outlook 2002 and is unable to save new appointments while connected to the
server. He get the follwoing message: The item could not be saved to this
folder. The folder has been delted or moved or you do not have permission.
Do you want to save a copy of it in the default folder for the item?

He does have appropriate permssion and is able to save items if he is not
connected to the server. I have tried increasing the size of his mailbox on
the server, but this did not appear to have any effect.
Any suggestions on how to fix this issue would be apprecitated.

Thanks
 
Where is this calendar folder located? His personal folders? His Exchange
mailbox? A shared mailbox? A delegate's mailbox? A public folder mailbox?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Lori asked:

| We use SBS 2003 with Exchange Server 2003. I have one user who is
| using Outlook 2002 and is unable to save new appointments while
| connected to the server. He get the follwoing message: The item
| could not be saved to this folder. The folder has been delted or
| moved or you do not have permission. Do you want to save a copy of it
| in the default folder for the item?
|
| He does have appropriate permssion and is able to save items if he is
| not connected to the server. I have tried increasing the size of his
| mailbox on the server, but this did not appear to have any effect.
| Any suggestions on how to fix this issue would be apprecitated.
|
| Thanks
 
Thanks for the quick reply. It's located in his exchange mailbox, part of
the first storage group on the server.
 
Has the user tried shutting down Outlook and reopening to fix the problem?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Lori asked:

| Thanks for the quick reply. It's located in his exchange mailbox,
| part of the first storage group on the server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Where is this calendar folder located? His personal folders? His
|| Exchange mailbox? A shared mailbox? A delegate's mailbox? A
|| public folder mailbox?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Lori asked:
||
||| We use SBS 2003 with Exchange Server 2003. I have one user who is
||| using Outlook 2002 and is unable to save new appointments while
||| connected to the server. He get the follwoing message: The item
||| could not be saved to this folder. The folder has been delted or
||| moved or you do not have permission. Do you want to save a copy of
||| it in the default folder for the item?
|||
||| He does have appropriate permssion and is able to save items if he
||| is not connected to the server. I have tried increasing the size
||| of his mailbox on the server, but this did not appear to have any
||| effect. Any suggestions on how to fix this issue would be
||| apprecitated.
|||
||| Thanks
 
Yes he has. It didn't help. He has also uninstalled and reinstalled outlook
and restored files from backups. Still no difference.
 
Lori said:
Yes he has. It didn't help. He has also uninstalled and reinstalled outlook
and restored files from backups. Still no difference.

Milly Staples said:
Has the user tried shutting down Outlook and reopening to fix the problem?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Lori asked:

| Thanks for the quick reply. It's located in his exchange mailbox,
| part of the first storage group on the server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Where is this calendar folder located? His personal folders? His
|| Exchange mailbox? A shared mailbox? A delegate's mailbox? A
|| public folder mailbox?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Lori asked:
||
||| We use SBS 2003 with Exchange Server 2003. I have one user who is
||| using Outlook 2002 and is unable to save new appointments while
||| connected to the server. He get the follwoing message: The item
||| could not be saved to this folder. The folder has been delted or
||| moved or you do not have permission. Do you want to save a copy of
||| it in the default folder for the item?
|||
||| He does have appropriate permssion and is able to save items if he
||| is not connected to the server. I have tried increasing the size
||| of his mailbox on the server, but this did not appear to have any
||| effect. Any suggestions on how to fix this issue would be
||| apprecitated.
|||
||| Thanks
Click to expand...
Click to expand...
 
Lori said:
Yes he has. It didn't help. He has also uninstalled and reinstalled outlook
and restored files from backups. Still no difference.

Milly Staples said:
Has the user tried shutting down Outlook and reopening to fix the problem?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Lori asked:

| Thanks for the quick reply. It's located in his exchange mailbox,
| part of the first storage group on the server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Where is this calendar folder located? His personal folders? His
|| Exchange mailbox? A shared mailbox? A delegate's mailbox? A
|| public folder mailbox?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Lori asked:
||
||| We use SBS 2003 with Exchange Server 2003. I have one user who is
||| using Outlook 2002 and is unable to save new appointments while
||| connected to the server. He get the follwoing message: The item
||| could not be saved to this folder. The folder has been delted or
||| moved or you do not have permission. Do you want to save a copy of
||| it in the default folder for the item?
|||
||| He does have appropriate permssion and is able to save items if he
||| is not connected to the server. I have tried increasing the size
||| of his mailbox on the server, but this did not appear to have any
||| effect. Any suggestions on how to fix this issue would be
||| apprecitated.
|||
||| Thanks


I have the same problem with a brand new Outlook 2003 install on a home computer with no network. I had a 90 day license with a new computer which expired and the new Outlook picked up and kept the old Outlook.Pst file which had minimal data on it, 128K. I have uninstalled and reinstalled the new Outlook several times and attempted to run it with the Outlook.pst file removed. It would not run. Also tried a copy of an old Outlook.pst file from my office computer. Same problem continued regardless of which pst file I used. Can see old events on calendar but cannot add anything new.
Click to expand...
Click to expand...
 
My Refusal to Save Problem Solved.

Your calendar data is stored in a subdirectory called Outlook.PST. On my
computer the (needlessly long default) directory tree for the Outlook data
file is: C:\Documents and Settings\HP_Owner\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst

[It does not help that Outlook.pst is a hidden file and turning off the
hidden file block filter in my Windows XP search still did not result in hit
with the Windows XP search function.]

I have a HP Pavilion computer that is a few months old on which the Outlook
2003 trial period was expiring -- along with the remainder of the Office 2003
suite. I bought a stand alone Outlook 2003 program on a CD and ran install
which automatically asked if I wanted to delete my old version, which I did.
Voila, the old calendar data was there without needing to copy the old
Outlook. pst data file (that I had saved in an unrelated directory) into the
proper subdirectory. However, when I tried to save a new entry into my
calendar I got the following error message:

“The item could not be saved to this folder. The folder has been deleted or
moved, or you do not have permission. Do you want to save a copy of it to
the default folder for the item?â€

When I choose “save to the default folder . . .†I get another error message
which read: “The message interface has returned an unknown error. If the
problem persists, restart Outlook.â€

Hint, the error messages had nothing to do with the real problem -- or at
least nothing apparent to a non-IT professional.

Restarting Outlook did not help. Reinstalling Outlook did not help.
Uninstalling Outlook and reinstalling Outlook did not help. Deleting the
file Outlook.PST and uninstalling Outlook and reinstalling Outlook without
the former PST file resulted in Outlook not running. Deleting the file
Outlook.PST and uninstalling Outlook and and copying the old PST file back
to the proper location resulted in the same problem all over again.

Hours later: I uninstalled Outlook 2003, using the Windows uninstall rather
than the "auto" unintall on the new disk. I deleted the Outlook.PST file.
Then (here is the key) I uninstalled the entire trial version of Office
(which was expiring in a few days and I am a Word Perfect user anyway). I
reinstalled the new Outlook 2003 and copied the old Outlook.PST data file
into the slot at the end of that (needlessly long) directory tree. Now my
Outlook calendar saves new entries and I have my old entries.

Some gremlin was being left behind somewhere in the bowels of the remainder
of the trial version of Office 2003 whenever I separately uninstalled Outlook
2003, then it would relink to my new Outlook 2003 as soon as I reinstalled
it. Good Grief!
 
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