Unable to Resolve a GAL Entry

  • Thread starter Thread starter Guest
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Guest

Have had VB code written for a while that updates a common calendar from the calendar's of the members of a particular Distribution List ("CorpCal"). This has been working across changes from NT to 2000 server & Exchange 5.5 to 2000, with various versions of outlook. I have now encountered a problem with name resolution from the GAL. As a starting point I have 2 User entries in AD called "Fred Bloggs" and "Joe Smith", all set up with valid Exchange mailboxes & accounts. These 2 are members of CorpCal & the calendar update worked fine. I then added a Contact called "Fred (Home)" [First name "Fred", Last name "(Home)"] with a SMTP address. Still no problem. I then added a Contact called "Joe (Home)" [First name "Joe", Last name "(Home)"], also with a SMTP address. Now when the calendar update runs I get "Unable to resolve Joe Smith".

In Outlook (2002 & 2003) I enter "Joe (Home)" & click Check Names & I get the box that asks me to resolve the name manually.

Any suggestions would be welcome.
 
Answers to questions

1. There are no other entries in the GAL that start with "Joe"
2. There is only one Exchange server
3. I cannot remove the 2 accounts because they are associated with many security objects
4. There are no duplicate entries in any local contact list

I created an Outlook (2000 SR-1) profile on another PC that connected to my Exchange mailbox but had no Contacts other than the folder in my mailbox and that was empty. I re-ran the program and got the same error
 
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