unable to rename/delete folders on desktop

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to rename/delete any folder on my desktop I can change it it but
when I click "enter" to confirm the change I get the message - The
instruction at "0x0215415b" referenced memory at "0x00000000". The momery
could not be "written"

Any advice will be great..

Running xo pro with upto date service packs
 
kevinashby said:
When I try to rename/delete any folder on my desktop I can change it it but
when I click "enter" to confirm the change I get the message - The
instruction at "0x0215415b" referenced memory at "0x00000000". The momery
could not be "written"
Click to expand...

Check if some software that runs in the background is causing this.
For details, see "How to Troubleshoot By Using the Msconfig Utility in
Windows XP" (http://support.microsoft.com/?kbid=310560) and "How to
Perform a Clean Boot in Windows XP"
(http://support.microsoft.com/?kbid=310353).
Also scan this computer with Ad-aware (http://www.lavasoft.com) and a
virus scanner.
"List of Antivirus Software Vendors"
(http://support.microsoft.com/?kbid=49500)
 
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