unable to reload Norton AntiVirus - valid digital signature was not found

  • Thread starter Thread starter A. J. Y.
  • Start date Start date
A

A. J. Y.

After the nightmare to remove a bunch adware (TV Media, eZula, Power
Scan.... over 20+ items), I was unable to start Norton Antivirus 2003 in my
Dell Windows XP Prof system.

So I uninstall and re-install this Norton AntiVirus.
At the end of the installation I get this message:

Symantac CCApp "A valid digital signature was not found for this component.
<NAVProd>" (1002,2)

Following Norton AntiVirus knowledgebase instructions, I done:
1. uninstall the Norton Antivirus
2. boot to safe mode and run FixKlex.com. Found no W32.Klex.E worm
3. turn off system restore
4. run regsvr32 wintrust.dll. DllRegisterServerSucceeded.
5. Make sure that the Windows Cryptographic service is running
6. download and install the Microsoft Windows Script 5.6 for Windows 2000
and XP

http://service1.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e5
0048a048/757d01ad3ba02c8488256dcd005fd38f?OpenDocument&src=bar_sch_nam

Reinstall this Norton AntiVirus 2003, same error message, same problem,
unable to run after installation.

Any advise and help is much appreciated.
 
A. J. Y. said:
After the nightmare to remove a bunch adware (TV Media, eZula, Power
Scan.... over 20+ items), I was unable to start Norton Antivirus 2003 in
my
Dell Windows XP Prof system.

So I uninstall and re-install this Norton AntiVirus.
At the end of the installation I get this message:

Symantac CCApp "A valid digital signature was not found for this
component.
<NAVProd>" (1002,2)

Following Norton AntiVirus knowledgebase instructions, I done:
1. uninstall the Norton Antivirus
2. boot to safe mode and run FixKlex.com. Found no W32.Klex.E worm
3. turn off system restore
4. run regsvr32 wintrust.dll. DllRegisterServerSucceeded.
5. Make sure that the Windows Cryptographic service is running
6. download and install the Microsoft Windows Script 5.6 for Windows 2000
and XP

http://service1.symantec.com/SUPPORT/sharedtech.nsf/7e7f15291a25d938882567e5
0048a048/757d01ad3ba02c8488256dcd005fd38f?OpenDocument&src=bar_sch_nam

Reinstall this Norton AntiVirus 2003, same error message, same problem,
unable to run after installation.

Any advise and help is much appreciated.



switch to Kaspersky.5 stars..norton is a system hog and constant
conflicts..but that's only my advice
Click to expand...
 
Check out the Norton site for the fix.
this was a problem to do with Verisign not renewing a signature or
something.
 
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