Unable to Print or Print Preview from IE7 on Vista Home Premium

  • Thread starter Thread starter Poppy
  • Start date Start date
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Poppy

I've been struggling with this for some time now.

The computer is a Toshiba laptop with Vista Home Premium. It prints to the
USB connected Brother printer with no problem from Word, Excel, Firefox, etc.
However, it is unable to print HTML documents from either IE7 or Outlook
(plain text emails in Outlook do print fine)

There is no response when I select "Print" in IE7. No error, no document
spooled to the printer. This is consistent no matter which printer I select
as the default printer. When I select "Print Preview", the print preview
window opens, but no document is displayed.

I have:
- installed an updated, Vista compatible driver for the primary printer
- installed all available updates for IE
- changed Outlook to display messages as plain text - which is a work-around
only
- disabled UAC
- disabled "Protected Mode" in IE
- Run IE as administrator

So far, nothing has fixed the problem. Has anyone else encountered this? I'm
seeing a lot of printing problems with Vista, but very few that don't spool a
document or display an error.
 
Hi Poppy,

I am having the same problem and it is very frustrating, I have an HP
printer and HP blames Microsoft, I contacted Microsoft but they said I have
to either pay the fee for them to tell me what's wrong or I can go to my
computer manufacturer and ask them for help, either way there is NO help
anywhere, no one seems to know how to fix this..I have spent almost 2 hours
looking for an answer in the Windows Vista Community postings but no one has
posted how to fix this problem..sorry I'm just extremely frustrated.
 
Hi Poppy,

I am having the same problem and it is very frustrating, I have an HP
printer and HP blames Microsoft, I contacted Microsoft but they said I have
to either pay the fee for them to tell me what's wrong or I can go to my
computer manufacturer and ask them for help, either way there is NO help
anywhere, no one seems to know how to fix this..I have spent almost 2 hours
looking for an answer in the WindowsVistaCommunity postings but no one has
posted how to fix this problem..sorry I'm just extremely frustrated.
Click to expand...

Yes, I have a new HP dv6404 laptop running Vista and IE7 and when I
print from IE7 I get the following error message:

Line: 14

Char: 1

Error: Library not registered

Code: 0

URL: res://ieframe.dll/preview.dlg

(when I click on "yes" or "no" at the prompt, the error messages
changer slightly from Line: 14 to Line: 439)

I have switched to Firefox because I have tried all the fixes on the
net without resolving the problem. There is no way to reinstall IE7 on
Vista, no standalone IE7 software to install over the broken IE7 and
no way to uninstall IE7 from Vista that I have found.

What a way to run a multi-billion dollar company by using customers as
the beta tester guinea pigs until enough people complain and they
develop a patch! Now their are alternatives and so they had better
start making more robust and bug-free software or they won't be around
in a decade.
 
I can not make changes in that box to check "Run as Admisinstrator" as the
box is greyed out. I tried signed in as Administrator and user and can not
make changes in either. I will attempt to make a new shortcut from the .exe
file and see if I can make the changes.
My problems started when I did MS update KB929547 and Update to AVG free 8.0
The KB929547 was required by AVG to install the update.
 
See following post

Re: Internet Explorer 7 Does Not Allow Printing


I can not make changes in that box to check "Run as Admisinstrator" as the
box is greyed out. I tried signed in as Administrator and user and can not
make changes in either. I will attempt to make a new shortcut from the .exe
file and see if I can make the changes.
My problems started when I did MS update KB929547 and Update to AVG free 8.0
The KB929547 was required by AVG to install the update.
Click to expand...
________________


Mate
(e-mail address removed)
 
Running as administrator turns off the protected mode which might work for
printing but which does nothing good for security.

It is a great shame that Microsoft does give a **** for consumers that have
this problem, of which there are many.
 
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