Unable to ping

  • Thread starter Thread starter Freespeech
  • Start date Start date
F

Freespeech

Test 1

System is Laptop with Win XP
No firewall or filters during test (including win xp firewall)
Ethernet direct to Motorola cable modem
No router
I can ping myself (Win XP machine) but no others

Test 2

Local Net
System is Laptop with Win XP
No firewall or filters during test (including win xp firewall)
Netscape 814 Router
2-Win 98 machines
1-Win XP machine
All can see each other
All can exchange files
Win 98 machines can ping all
Win XP machine can only ping itself and no others.

Ideas???

Thanks

Frank
 
Any PC you cannot ping must have a firewall installed. On a PC that cannot
be pinged, boot into safe mode with networking support. If it can be pinged
successfully now, locate the firewall and remove it.

Carey
 
Have tried that.

Went to Safe Mode networking enabled and I could ping any IP I chose like
Yahoo, Drudgereport etc.

Back to normal start I could ping nothing.
..
 
Carey said:
Download HiJackThis from
http://www.spychecker.com/program/hijackthis.html

save the log file and copy and paste it's contents in your reply so I can
point out your firewall to you.

Carey
Click to expand...

Carey:

I stopped all the running processes involving a firewall before test with
HiJack this except I see in line 16 and 17 there is still something from
Trend Micro my virus/firewall. Even so, my other machines running a active
Trend Micro Virus/Firewall filter ping ok..

Heres my log

Logfile of HijackThis v1.98.0
Scan saved at 5:49:25 PM, on 12/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
G:\Hold\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1&bm=ho_search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.242.16.9
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program
Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Anonymizer Core Browser Helper Object -
{2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\Program
Files\ANONYMIZER\CORE\Anonymizer.dll
O2 - BHO: AdPurger - {56796C51-A689-4360-B813-18A47C9D05C2} - C:\Program
Files\AdPurger\2.51\AdPurger.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} -
C:\Program Files\Propel Accelerator\prpl_IePopupBlocker.dll
O3 - Toolbar: Anonymizer Toolbar - {C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} -
C:\Program Files\ANONYMIZER\TOOLBAR\AnonymizerBar.dll
O3 - Toolbar: (no name) - {930E4DE1-973D-42D6-BF6E-6788E06BD003} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey
Utility\HKserv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: PowerPanel.lnk = ?
O8 - Extra context menu item: Filtering options - res://C:\Program
Files\AdPurger\2.51\AdPurger.dll /242
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\Msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: On/Off - {521C05E8-D5C3-42c2-B4CB-11B959140aaa} -
C:\Program Files\AdPurger\2.51\AdPurger.dll
O9 - Extra button: (no name) - {521C05E8-D5C3-42c2-B4CB-72B959140E95} -
C:\Program Files\AdPurger\2.51\AdPurger.dll
O9 - Extra 'Tools' menuitem: AdPurger... -
{521C05E8-D5C3-42c2-B4CB-72B959140E95} - C:\Program
Files\AdPurger\2.51\AdPurger.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} -
C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} -
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe (HKCU)
O9 - Extra 'Tools' menuitem: IE Privacy Keeper -
{D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE
Privacy Keeper\IEPrivacyKeeper.exe (HKCU)
O12 - Plugin for .mp3: C:\Program Files\Internet
Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://www.motorola.com
O15 - Trusted Zone: http://msnbc.msn.com
O15 - Trusted Zone: http://video.msn.com
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://www.msnbc.msn.com
O15 - Trusted Zone: http://www.verizon.msn.com
O15 - Trusted Zone: http://www.msnbc.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}
(PPSDKActiveXScanner.MainScreen) -
http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
International Setup Player) -
http://www.lowrance.com/Software/PCSoftware/Install/iFINDER/isetup.cab


Thank you for your offer of help.

Frank
 
Please uninstall the Trend software from the PC that cannot be pinged.

Then reboot and let me know if the problem still exists.

There are other threads in this same forum with people who had the same
problem with Trend software, uninstalled it and all their problems went
away. I am sensing De Ja Vu.

Please let me know.

Carey

Freespeech said:
Carey said:
Download HiJackThis from
http://www.spychecker.com/program/hijackthis.html

save the log file and copy and paste it's contents in your reply so I can
point out your firewall to you.

Carey
Click to expand...

Carey:

I stopped all the running processes involving a firewall before test with
HiJack this except I see in line 16 and 17 there is still something from
Trend Micro my virus/firewall. Even so, my other machines running a active
Trend Micro Virus/Firewall filter ping ok..

Heres my log

Logfile of HijackThis v1.98.0
Scan saved at 5:49:25 PM, on 12/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media
Platform\UPnPFramework.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
G:\Hold\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1&bm=ho_search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =
Microsoft
Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.242.16.9
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program
Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Anonymizer Core Browser Helper Object -
{2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\Program
Files\ANONYMIZER\CORE\Anonymizer.dll
O2 - BHO: AdPurger - {56796C51-A689-4360-B813-18A47C9D05C2} - C:\Program
Files\AdPurger\2.51\AdPurger.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} -
C:\Program Files\Propel Accelerator\prpl_IePopupBlocker.dll
O3 - Toolbar: Anonymizer Toolbar -
{C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} -
C:\Program Files\ANONYMIZER\TOOLBAR\AnonymizerBar.dll
O3 - Toolbar: (no name) - {930E4DE1-973D-42D6-BF6E-6788E06BD003} - (no
file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ezShieldProtector for Px]
C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey
Utility\HKserv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: PowerPanel.lnk = ?
O8 - Extra context menu item: Filtering options - res://C:\Program
Files\AdPurger\2.51\AdPurger.dll /242
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\Msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: On/Off - {521C05E8-D5C3-42c2-B4CB-11B959140aaa} -
C:\Program Files\AdPurger\2.51\AdPurger.dll
O9 - Extra button: (no name) - {521C05E8-D5C3-42c2-B4CB-72B959140E95} -
C:\Program Files\AdPurger\2.51\AdPurger.dll
O9 - Extra 'Tools' menuitem: AdPurger... -
{521C05E8-D5C3-42c2-B4CB-72B959140E95} - C:\Program
Files\AdPurger\2.51\AdPurger.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} -
C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} -
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
(HKCU)
O9 - Extra 'Tools' menuitem: IE Privacy Keeper -
{D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE
Privacy Keeper\IEPrivacyKeeper.exe (HKCU)
O12 - Plugin for .mp3: C:\Program Files\Internet
Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://www.motorola.com
O15 - Trusted Zone: http://msnbc.msn.com
O15 - Trusted Zone: http://video.msn.com
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://www.msnbc.msn.com
O15 - Trusted Zone: http://www.verizon.msn.com
O15 - Trusted Zone: http://www.msnbc.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}
(PPSDKActiveXScanner.MainScreen) -
http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) -
http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
International Setup Player) -
http://www.lowrance.com/Software/PCSoftware/Install/iFINDER/isetup.cab


Thank you for your offer of help.

Frank
Click to expand...
 
Carey said:
Please uninstall the Trend software from the PC that cannot be pinged.

Then reboot and let me know if the problem still exists.
Click to expand...


I will give it a try

Frank
 
Freespeech said:
I will give it a try

Frank
Click to expand...

Carey:

Before uninstalling PcCillin I tried ping again and no go. I then installed
PcCillin and Ping worked just fine. I then reinstalled PcCillin and Ping
still worked just fine. Some file must have been damaged along the way.

All works just fine now. Really appreciate your suggestion on how to resolve
my problem.

Frank
 
Back
Top