Unable to open transfered e-mail into conventional files

  • Thread starter Thread starter gpitman
  • Start date Start date
G

gpitman

I have always transfered e-mail into other files associated with
different projects and have used them for future reference. Recently
I have not been able to open those e-mail files located in those
external (outside Outlook) files and thus cannot retrieve those e-
mails. The e-mail file are still there as a footnote appears
discribing the file date and size but it will not open.
I believe I must have changes some setting but am at a lose as to what
needs to be corrected.
Any suggestions?
 
What kind of files are they? If PST files, they need to be writable before
Outlook will open them, so if they're on a CD copy them to your C: drive
and/or make sure they aren't read only.

-Peter
 
Are the emails saved individually as .msg files or are they contained in a
PST? Where are the files located?
 
How are you trying to open them? DO you have Google Desktop Search installed? What happens if you uninstall it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| I have always transfered e-mail into other files associated with
| different projects and have used them for future reference. Recently
| I have not been able to open those e-mail files located in those
| external (outside Outlook) files and thus cannot retrieve those e-
| mails. The e-mail file are still there as a footnote appears
| discribing the file date and size but it will not open.
| I believe I must have changes some setting but am at a lose as to what
| needs to be corrected.
| Any suggestions?
 
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