unable to open messages inthe inbox

  • Thread starter Thread starter tenax
  • Start date Start date
T

tenax

When I connect to the internet error message always appears saying Generic
Win32 problem, send error report.
When I open my hotmail I get a message to sign-in again, nothing happens
when I try to sign in again. This is a reccurring problemwith other hotmail
accounts on my computer. I am sending this e-mail using another browser,
Mozilla firefox.
Any suggestions will be appreciated
 
Please state your full Windows version (e.g., WinXP SP3; Vista SP1).

Please state your IE version.
 
tenax said:
MY OS IS WINOWS XP HOME AND INTERNET EXPLORER 6
Click to expand...

[X-post to Internet Mail newsgroup]

Is the error message "Generic Win32 host process has encountered an error
and needs to close"?

Are these sudden, new problems?

Is the machine fully patched at Windows Update?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry

Top 30 Windows Live Hotmail Help Topics for Mail and Settings:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5828.entry

E-mail Support:
https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts
 
PA Bear said:
tenax said:
MY OS IS WINOWS XP HOME AND INTERNET EXPLORER 6
Click to expand...

[X-post to Internet Mail newsgroup]

Is the error message "Generic Win32 host process has encountered an error
and needs to close"?
YES
Are these sudden, new problems?
YES
Is the machine fully patched at Windows Update?
NO
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
NONE
Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry

Top 30 Windows Live Hotmail Help Topics for Mail and Settings:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5828.entry

E-mail Support:
https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Click to expand...
 
tenax said:
PA Bear said:
tenax said:
When I connect to the internet error message always appears saying
Generic
Win32 problem, send error report.
When I open my hotmail I get a message to sign-in again, nothing
happens
when I try to sign in again. This is a reccurring problemwith other
hotmail
accounts on my computer. I am sending this e-mail using another
browser,
Mozilla firefox.
Any suggestions will be appreciated

:
Please state your full Windows version (e.g., WinXP SP3; Vista SP1).

Please state your IE version

MY OS IS WINOWS XP HOME AND INTERNET EXPLORER 6
Click to expand...

[X-post to Internet Mail newsgroup]

Is the error message "Generic Win32 host process has encountered an error
and needs to close"?
YES
Are these sudden, new problems?
YES
Is the machine fully patched at Windows Update?
NO
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)?
NONE
Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry

Top 30 Windows Live Hotmail Help Topics for Mail and Settings:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5828.entry

E-mail Support:
https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts
Click to expand...
Click to expand...


Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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