Unable to open DOC document through Windows Mail

  • Thread starter Thread starter Special Lady
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Special Lady

I receive a message that states "this file does not have a program associated
with it for performing this action. Create an association in the set Assoc
control panel".
This started after getting my new computer and changing from using Microsoft
Outlook Express with Windows XP to Windows Mail with Vista.

I checked the file associations. If I set a file extension of .doc to
Microsoft Word (2007) instead of Microsoft Works Word Processor, the a file
with .doc will not open but will open under Works Word Processor.

This only occurs will email attachments. I don't have any problems if the
attachment is saved from another computer to a jump drive and then try to
open it on my computer.

My husband got a computer about the same time that I did and he doesn't have
this problem but he also doesn't use Windows Mail either (He reads his emails
from the internet - Yahoo).

I used Outlook Express before and didn't want to lose any of my old documents.

Any suggestions?

Thank you

Bonnie
 
Not necessarily. I have received emails from my friend that has a Yahoo
account and she does not use MS Outlook. I don't know about all of the
others. It seems to occur on all .doc attachments. I had to set up my
default for .doc to use MS Works Processing in order to have them open at
all. When I change it to MS Word, they doc won't open at all.
 
I assume that when you say "set a file extension of .doc to Microsoft Word"
you are actually changing the file type's association. I also assume there
is a good reason why you changed the file type's association. Do you have
both Works and Word? Do the attachments open using Word if you first save
them to disk? I am not suggesting you solve the problem permanently by
always saving to disk first, but I am asking if that works for diagnostic
purposes.
 
Special Lady said:
I receive a message that states "this file does not have a program associated
with it for performing this action. Create an association in the set Assoc
control panel".
This started after getting my new computer and changing from using Microsoft
Outlook Express with Windows XP to Windows Mail with Vista.

I checked the file associations. If I set a file extension of .doc to
Microsoft Word (2007) instead of Microsoft Works Word Processor, the a file
with .doc will not open but will open under Works Word Processor.

This only occurs will email attachments. I don't have any problems if the
attachment is saved from another computer to a jump drive and then try to
open it on my computer.

My husband got a computer about the same time that I did and he doesn't have
this problem but he also doesn't use Windows Mail either (He reads his emails
from the internet - Yahoo).

I used Outlook Express before and didn't want to lose any of my old documents.

Any suggestions?

Thank you

Bonnie
Click to expand...
 
This actually worked for my client's Windows Vista Home Premium with Windows
Mail and Microsoft Office 2007. It would come up with the same error after
repairing the Office installation and setting it to the default association.
This patch fixed it, however when I would search for key words in this
Microsoft web based help forum, it would crash using Internet Explorer. So, I
installed Firefox, and it worked fine. Go figure. So thanks for the link;
this is recommended to anyone that this is happening to.
 
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