unable to open attatchments

A

a1iwuh

Hello,
I have had the Windows Vista o/s for about a year now but about two months
or so ago I became unable to open any attatchments emailed to me. These are
monthly emails that worked fine up to that point. I brought my computer back
to Best Buy, but after running a virus scan and full diagnostics they were
at a loss. They said that maybe a update caused a malfunction. I'm at a
loss. I really need my email to work properly. Can you help?

Lovey
 
M

mac

a1iwuh said:
Hello,
I have had the Windows Vista o/s for about a year now but about two months
or so ago I became unable to open any attatchments emailed to me. These
are monthly emails that worked fine up to that point. I brought my
computer back to Best Buy, but after running a virus scan and full
diagnostics they were at a loss. They said that maybe a update caused a
malfunction. I'm at a loss. I really need my email to work properly. Can
you help?

Lovey
Click to expand...

What is the file extension of the attachments, .doc, .pdf etc?
 

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