Unable to open attachments

[Steven Chan]

Office 2003 Professional
XP Professional SP2

I have a end user, who have been experiencing an attachment error for the
past couple of weeks.

A message will displayed an Excel or PDF attachment with the e-mail, but
when the user goes to open up that e-mail or click on the attachment, it
would display an error "no object found" or something close to that sort.

I would have the end user exit out of Outlook and relaunch, then he would be
able to display the attachment.

Only one user is having this problem, so it's not a global issue. I was
wondering if anyone has experienced this type of behavior and what was the
fix for it?

Thanks,
Steven

 

[Brian Tillman]

I have a end user, who have been experiencing an attachment error for
the past couple of weeks.

A message will displayed an Excel or PDF attachment with the e-mail,
but when the user goes to open up that e-mail or click on the
attachment, it would display an error "no object found" or something
close to that sort.

The exact text of the error message is always helpful. The first thing I'd
try is clearing the Outlook Secure Temp folder. See this:
http://www.howto-outlook.com/faq/securetemp.htm