Unable to open attachment - sometimes

[Guest]

Hi,

When I try to open an excel attachment within Outlook, I click on it and
nothing happens if Excel is open. If Excel is not open and I click on
attachment, Excel opens and there is the file.

I don't necessarily want to save it each time; I want it to open from
Outlook. I'm also not asking about security issues. These are e:mails from
co-workers trying to share work with me.

Any help would be greatly appreciated!

 

[Roady [MVP]]

See the following article;
http://www.howto-outlook.com/faq/securetemp.htm

Also check the following option in Excel
View-> Options-> tab General-> uncheck Ignore other applications

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi,

When I try to open an excel attachment within Outlook, I click on it and
nothing happens if Excel is open. If Excel is not open and I click on
attachment, Excel opens and there is the file.

I don't necessarily want to save it each time; I want it to open from
Outlook. I'm also not asking about security issues. These are e:mails from
co-workers trying to share work with me.

Any help would be greatly appreciated!

 

[Guest]

Thanks for the link. I'd already tried that based on the other letters in
this area. However, I am not an IT person. I did a search on my PC and did
not find "HKEY"-in any folder name. Thus, how does a regular user (not an IT
person) know how to find and clear this folder out?

 

[Roady [MVP]]

Read the article? The location is stored in the registry; it's not an
Explorer folder. You can also download the tool from the website which will
give you easy access to the folder as well.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

Hi Roady,
I downloaded this and ran it. I chose "clear folder" (for temp files). I
still click on an excel file attachment in my Outlook and it does not open.
It gives me no message. It just doesn't open. Nice feature!

Read the article? The location is stored in the registry; it's not an
Explorer folder. You can also download the tool from the website which will
give you easy access to the folder as well.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the link. I'd already tried that based on the other letters in
this area. However, I am not an IT person. I did a search on my PC and did
not find "HKEY"-in any folder name. Thus, how does a regular user (not an IT
person) know how to find and clear this folder out?

Hi,

When I try to open an excel attachment within Outlook, I click on it and
nothing happens if Excel is open. If Excel is not open and I click on
attachment, Excel opens and there is the file.

I don't necessarily want to save it each time; I want it to open from
Outlook. I'm also not asking about security issues. These are e:mails from
co-workers trying to share work with me.

Any help would be greatly appreciated!

 

[Guest]

Sorry - I wanted to mention your response. Yes, I did "read the article".
Did you "read my response"? I am not in IT. While I can do tons of
spreadsheet formulas and am pretty quick with the keyboard commands, I
repeat, I am not in IT. I've heard of the "registry" but as an non-IT
professional, I have no idea what that means nor how to change it.

And I am sure that I am by no means the only non-IT professional to use this
service.

Read the article? The location is stored in the registry; it's not an
Explorer folder. You can also download the tool from the website which will
give you easy access to the folder as well.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Thanks for the link. I'd already tried that based on the other letters in
this area. However, I am not an IT person. I did a search on my PC and did
not find "HKEY"-in any folder name. Thus, how does a regular user (not an IT
person) know how to find and clear this folder out?

Hi,

When I try to open an excel attachment within Outlook, I click on it and
nothing happens if Excel is open. If Excel is not open and I click on
attachment, Excel opens and there is the file.

I don't necessarily want to save it each time; I want it to open from
Outlook. I'm also not asking about security issues. These are e:mails from
co-workers trying to share work with me.

Any help would be greatly appreciated!

 

[Roady [MVP]]

Is this behavior limited to Excel attachments or does this happen for .doc
files?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi Roady,
I downloaded this and ran it. I chose "clear folder" (for temp files). I
still click on an excel file attachment in my Outlook and it does not open.
It gives me no message. It just doesn't open. Nice feature!

Read the article? The location is stored in the registry; it's not an
Explorer folder. You can also download the tool from the website which
will
give you easy access to the folder as well.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
message
Thanks for the link. I'd already tried that based on the other letters in
this area. However, I am not an IT person. I did a search on my PC and did
not find "HKEY"-in any folder name. Thus, how does a regular user (not an
IT
person) know how to find and clear this folder out?

Hi,

When I try to open an excel attachment within Outlook, I click on it and
nothing happens if Excel is open. If Excel is not open and I click on
attachment, Excel opens and there is the file.

I don't necessarily want to save it each time; I want it to open from
Outlook. I'm also not asking about security issues. These are e:mails
from
co-workers trying to share work with me.

Any help would be greatly appreciated!