unable to load yahoo.com with ie6

  • Thread starter Thread starter Angus
  • Start date Start date
A

Angus

FYI: I am running ZoneAlarm, MS Antispyware, & Symantec Antivirus

When I attempt to load yahoo.com in ie6 browser it does nothing and the
browser stops functioning completely i.e. I cannot follow any of the links
on my homepage or load any sites through the address bar. Here's what I've
observed: I keep the first ie window open, then when I try to open another,
no window appears, but I see a second listing of ie on the processes tab in
task manager. (I should also mention that OE6 does not open at that point,
but it does appear in the process tab in task manager as well.) When I end
both instances of IEXPLORE.EXE, I am able to open a fresh window that
operates normally. (still no access to yahoo, of course.)

I searched google groups and found the following related post: Google Groups
: microsoft.public.windows.inetexplorer.ie6.browser

http://groups.google.com/group/micr...insubject:yahoo&rnum=1&hl=en#f729a5a38ea15c6b

The post mentions web accelerator software, which we have. Do you think this
could be the problem?
Thank you,
Angus
reach me at: (e-mail address removed)
remove the words 'calvin' & 'hobes'


Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:18:03 AM, on 2/18/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\IPNexus\IPNexus.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\AT&T\WnClient\Programs\WNConnect.exe
C:\PROGRA~1\AT&T\WnClient\Programs\WNCSMS~1.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\VPC32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Justin\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} -
C:\Program Files\AT&T Worldnet Accelerator\prpl_IePopupBlocker.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio -
{8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet
Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [IPNexus] C:\PROGRA~1\IPNexus\IPNexus.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa? with Full Quality - C:\Program
Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality -
C:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no
file)
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.real.com/04d7b6360ec902...ip/RdxIE601.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{665F4BC5-C1B2-4B4B-A042-FA5B9D91E317}:
NameServer = 12.102.244.1 204.127.129.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = microfocus.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation -
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak
Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) -
Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
C:\WINNT\system32\ZoneLabs\vsmon.exe
 
What company is your web accelerator from?

Angus said:
FYI: I am running ZoneAlarm, MS Antispyware, & Symantec Antivirus

When I attempt to load yahoo.com in ie6 browser it does nothing and the
browser stops functioning completely i.e. I cannot follow any of the links
on my homepage or load any sites through the address bar. Here's what I've
observed: I keep the first ie window open, then when I try to open another,
no window appears, but I see a second listing of ie on the processes tab in
task manager. (I should also mention that OE6 does not open at that point,
but it does appear in the process tab in task manager as well.) When I end
both instances of IEXPLORE.EXE, I am able to open a fresh window that
operates normally. (still no access to yahoo, of course.)

I searched google groups and found the following related post: Google Groups
: microsoft.public.windows.inetexplorer.ie6.browser

http://groups.google.com/group/micr...insubject:yahoo&rnum=1&hl=en#f729a5a38ea15c6b

The post mentions web accelerator software, which we have. Do you think this
could be the problem?
Thank you,
Angus
reach me at: (e-mail address removed)
remove the words 'calvin' & 'hobes'


Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:18:03 AM, on 2/18/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\IPNexus\IPNexus.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\AT&T\WnClient\Programs\WNConnect.exe
C:\PROGRA~1\AT&T\WnClient\Programs\WNCSMS~1.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\VPC32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Justin\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} -
C:\Program Files\AT&T Worldnet Accelerator\prpl_IePopupBlocker.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio -
{8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet
Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [IPNexus] C:\PROGRA~1\IPNexus\IPNexus.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa? with Full Quality - C:\Program
Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality -
C:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no
file)
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.real.com/04d7b6360ec902...ip/RdxIE601.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{665F4BC5-C1B2-4B4B-A042-FA5B9D91E317}:
NameServer = 12.102.244.1 204.127.129.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = microfocus.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation -
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak
Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) -
Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
C:\WINNT\system32\ZoneLabs\vsmon.exe
Click to expand...
 
I am running AT&T Worldnet Accelerator. I also sent my posting to a
newsgroup at worldnet. I was advised to clear cache in ie and in the
accelerator, but that didn't solve the problem. I also have spywareInfo on
the case.


Adam said:
What company is your web accelerator from?

Angus said:
FYI: I am running ZoneAlarm, MS Antispyware, & Symantec Antivirus

When I attempt to load yahoo.com in ie6 browser it does nothing and the
browser stops functioning completely i.e. I cannot follow any of the links
on my homepage or load any sites through the address bar. Here's what I've
observed: I keep the first ie window open, then when I try to open another,
no window appears, but I see a second listing of ie on the processes tab in
task manager. (I should also mention that OE6 does not open at that point,
but it does appear in the process tab in task manager as well.) When I end
both instances of IEXPLORE.EXE, I am able to open a fresh window that
operates normally. (still no access to yahoo, of course.)

I searched google groups and found the following related post: Google Groups
: microsoft.public.windows.inetexplorer.ie6.browser

http://groups.google.com/group/micr...insubject:yahoo&rnum=1&hl=en#f729a5a38ea15c6b

The post mentions web accelerator software, which we have. Do you think this
could be the problem?
Thank you,
Angus
reach me at: (e-mail address removed)
remove the words 'calvin' & 'hobes'


Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:18:03 AM, on 2/18/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\IPNexus\IPNexus.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\AT&T\WnClient\Programs\WNConnect.exe
C:\PROGRA~1\AT&T\WnClient\Programs\WNCSMS~1.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\VPC32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Justin\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} -
C:\Program Files\AT&T Worldnet Accelerator\prpl_IePopupBlocker.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio -
{8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\AT&T Worldnet
Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [IPNexus] C:\PROGRA~1\IPNexus\IPNexus.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa? with Full Quality - C:\Program
Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality -
C:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no
file)
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.real.com/04d7b6360ec902...ip/RdxIE601.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{665F4BC5-C1B2-4B4B-A042-FA5B9D91E317}:
NameServer = 12.102.244.1 204.127.129.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = microfocus.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = microfocus.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation -
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak
Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) -
Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
C:\WINNT\system32\ZoneLabs\vsmon.exe
Click to expand...
Click to expand...
 
I would recomend uninstalling the web accelarator BECAUSE web accelerators
disable image loading to speed up the internet!!!!!!!!!!!!
 
Hi Angus :-)

Try the following and see if it helps:

From IE> Tools> Internet Options> Advanced> Browsing> Uncheck "Reuse windows
for launching shortcuts."

If you have a toolbar or program running that blocks pop-up windows, such as
Yahoo Companion, Google toolbar, MSN toolbar, etc., disable them, Yahoo
Companion is known to cause various problems and should be uninstalled.

How to Uninstall or Turn off the Yahoo! Companion Browser Toolbar
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q303047

Also, try adding that site to your IE Trusted Zone.

and....

Go to Start>Run
Type this command in the window and hit enter
REGSVR32 URLMON.DLL.
You should see a message that it registered successfully
Click Ok and then reboot.

Other sources of help on this problem can be found at thee links:
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
I tried everything you suggested, and the problem remains.
I am waiting for a reply from a spyware forum. Hopefully they will be able
to help me figure this out.

Thank you
 
Hi Angus :-)
I tried everything you suggested, and the problem remains.
I am waiting for a reply from a spyware forum. Hopefully they will be able
to help me figure this out.

Thank you
Click to expand...

You're very welcome, sorry it did not resolve your problem. If you do find
a solution via the AV board, please post back and let us know what did the
trick for you, and for the benefit of other readers who may have a similar
problem. :-)

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
 
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