UNABLE TO LOAD PROGRAM

  • Thread starter Thread starter HELEN RIEDIGER
  • Start date Start date
H

HELEN RIEDIGER

AFTER I PUT IN MY CD TO LOAD THE PROGRAM I RECEIVE THE
FOLLOWING ERROR. I NEED TO KNOW IF MY HARD DRIVE IS GONE
OR HOW TO FIX THIS PROBLEM. (PLEASE!!!!)

Stop: c000021a {Fatal System error}
The Windows Logon Process System Process terminated
unexpectedly with a status of Oxc0000034 (Ox00000000
Ox00000000)
The System has been shut down.

I am unable to get a cursor or be able to get into
windows. The computer completely locks up.

Thank you for all your help

Helen Riediger
 
-----Original Message-----
AFTER I PUT IN MY CD TO LOAD THE PROGRAM I RECEIVE THE
FOLLOWING ERROR. I NEED TO KNOW IF MY HARD DRIVE IS GONE
OR HOW TO FIX THIS PROBLEM. (PLEASE!!!!)

Stop: c000021a {Fatal System error}
The Windows Logon Process System Process terminated
unexpectedly with a status of Oxc0000034 (Ox00000000
Ox00000000)
The System has been shut down.

I am unable to get a cursor or be able to get into
windows. The computer completely locks up.

Thank you for all your help

Helen Riediger
.
Boot with your WinXP reinstallation CD inserted, it is a
Click to expand...
bootable disk and try a Repair Install. See below and go
to "How to do a Repair Install":

http://www.webtree.ca/windowsxp/repair_xp.htm

You can also check, "How to Repair Boot Sector"
 
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