unable to load ActExe.dll

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

Hello -
When I start up Outlook, I receive the following error
message: The add-in "C:\WINDOWS\System32\ActExe.dll"
could not be installed or loaded. It then tells me that
this may be resolved through the 'detect and repair'
function, which does not fix this. I am running Windows
XP and Outlook 2002. Any assistance would be greatly
appreciated.
Bob
 
First, thanks for the reply - I did install ACT! 6.0
(contact management software), I apologize, but I typed
the file incorrectly - it should have been ActExt.dll.
In any case, this file is not on my computer any where.
If it is on the CD for the ACT! software, how do I get it
onto my computer to make this error message go away?
Thanks for the assistance.
Bob
 
Bob said:
First, thanks for the reply - I did install ACT! 6.0
(contact management software), I apologize, but I typed
the file incorrectly - it should have been ActExt.dll.
In any case, this file is not on my computer any where.
If it is on the CD for the ACT! software, how do I get it
onto my computer to make this error message go away?
Thanks for the assistance.
Bob
Click to expand...

I haven't use Act but it sounds like their install tried to integrate
something into Outlook but only setup the configuration to look for a
file that their install never installed. You'll probably need to
contact Act regarding their install. For now, use the menu navigation I
mentioned earlier to disable their semi-installed extension from Outlook
so Outlook doesn't try to load something that doesn't exist. Disabling
the non-existent but specified extension should be sufficient to
eliminate the startup error message when you load Outlook. If it is a
COM add-in, you can also opt to remove it.

The add-in are listed in the registry under:

<hkey>\Software\Microsoft\Office\Outlook\AddIns

where <hkey> is:

HKEY_CURRENT_USER (for add-ins only accessible by you)
HKEY_LOCAL_MACHINE (for add-in accessible by all users)
 
ACT and Outlook Solutions

Please check your outlook tool menu under options.

Go to other and then advanced options.

Go to Add-in Manager button and click on it
Check that your Act program add is checked only ONCE.There may be multiple check boxes for the same items.
exit outlook and thenthe act program and restart outlook
If that does not work go to HELP menu
Then About office outlook
Then disabled items tab at the bottom and see what has been disdabled by the program.
 
Back
Top