Unable to install the Outllok 2003 PST Backup program

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Guest

I am trying to install the Outlook 2003 PST Backup program. When I run the
program is says that a previous version in installed. I try to uninstall
from within the application and it is unable to uninstall. I go into
add/remove programs and the program does not appear in the list.

Any ideas,

Thanks
 
Doctor PC said:
I am trying to install the Outlook 2003 PST Backup program. When I
run the program is says that a previous version in installed. I try
to uninstall from within the application and it is unable to
uninstall. I go into add/remove programs and the program does not
appear in the list.
Click to expand...

Click Tools>Options>Other>Advanced Options>COM Add-Ins>Add. Browse to
%ProgramFiles%\Microsoft Office\Office10\Addins (or Office11\Addins), select
outbak.dll and click OK.
 
Does this also work for Outlook 2007 Professional. I have the same problem
and tried removeing the addin via the Trust Center but no change.
 
Michael said:
Does this also work for Outlook 2007 Professional. I have the same
problem and tried removeing the addin via the Trust Center but no
change.
Click to expand...

It should. Do you have the version of PFBACKUP that's intended for OL 2007?
 
Yes. I just downloaded it. I have found that the program is still installed
in one Vista account. The same pst file in my normally used account does not
have Basckup installed. When attempting installation I and first receive a
msg to uninstall currently installed Back up and then I get a Windows
Insrtaller msg"This action only valid for products that are currently
installed" I have attempted to uninstall it in the other account but receive
the same error msg.
 
Michael said:
Yes. I just downloaded it. I have found that the program is still
installed in one Vista account. The same pst file in my normally used
account does not have Basckup installed.
Click to expand...

PFBACKUP isn't installed in a PST. It is installed in a mail profile.
Following the manual instructions I've posted should allow you to see it in
either mail profile. Where does the process I outlined fail?
 
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