i have a Dell inspiron which developed a fault some months ago whereby the WLAN became erratic, & the machine would just freeze up and nothing would happen until you tapped the casing! (yeah.. technical!). I put this down to the Dell MB flex problem and eventually the machine was returned to Dell. since thn it has been back & forth to Dell and has had a new MB, 2 new HD, new WLAN, new CD/DVD drive. The OS has also been reinstalled.
I have it back now with all the new parts and a fresh install of Win7, and have applied all updates. However when i try to install software - in this case my Epson printer disk (which i have successfully installed on 2 other machines here) it fails with a message - <procedure entry point could not be located in the dynamic link library SETUPAPI.DLL>
An install of MS office meets the same fate and an install of adobe photoshop fails with the message that the procedure could not be started.
This was the problem the last time it went back to Dell and they haven't resolved it - they just fitted a new optical drive and reinstalled the OS (which i though might have cured it, but it didn't).
It will be going back to Dell as soon as their rubbish support team respond, but itm, anyone got any ideas on this? Surely the setupapi.dll should have been installed properly with the OS. I have run nothing at all on the machine yet - just tried to install software, so i don't see how it could be corrupted.
I have it back now with all the new parts and a fresh install of Win7, and have applied all updates. However when i try to install software - in this case my Epson printer disk (which i have successfully installed on 2 other machines here) it fails with a message - <procedure entry point could not be located in the dynamic link library SETUPAPI.DLL>
An install of MS office meets the same fate and an install of adobe photoshop fails with the message that the procedure could not be started.
This was the problem the last time it went back to Dell and they haven't resolved it - they just fitted a new optical drive and reinstalled the OS (which i though might have cured it, but it didn't).
It will be going back to Dell as soon as their rubbish support team respond, but itm, anyone got any ideas on this? Surely the setupapi.dll should have been installed properly with the OS. I have run nothing at all on the machine yet - just tried to install software, so i don't see how it could be corrupted.