Unable to install security program/referenced memory issue

  • Thread starter Thread starter Robyn
  • Start date Start date
R

Robyn

Bear with me, this is the first time I have had to post. I am having an
issue installing McAfee antivirus on my mom's system. She is using Windows
XP (with no original program info or discs) and I recently uninstalled
Symantec due to an issue of letting a virus in. When I uninstalled, it asked
if I wanted to permanently the program and it's files. I inadvertently
clicked yes and voila, I messed up. I now can't get McAfee from Comcast to
install due to multiple, different "referenced memory" errors. Will Chkdsk
correct this? How can I correct this? Any help would be greatly appreciated!

Robyn
 
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