Unable to Install Plug and Play Devices

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have tried – on numerous occasions – to install 2 new devices on my PC with
Microsoft XP Professional Operating System.

The devices are:

iPod Nano 4GB; and
Panasonic Lumix LZ2 Digital camera.

In both instances, I am unable to install the devices and when I go into
“Device Managerâ€, I receive:
- a Code 28 Message that the driver for the device is not installed for the
iPod; and
- a Code 1 Message that the driver is not configured properly.

Both are Plug and Play and I had no difficulty whatsoeverinstalling the
devices on my laptop with Windows XP Home Edition.

Your help would be appreciated.
 
Code 1
[[This device is not configured correctly. (Code 1)

Recommended resolution
This device has no drivers installed or is incorrectly configured. Update
the driver(s) by clicking Update Driver. This starts the Hardware Update
wizard. If updating the driver does not work, see your hardware
documentation for more information.

Code 28
The drivers for this device are not installed. (Code 28)

Recommended resolution
To install the drivers for this device, click Update Driver. This starts the
Hardware Update Wizard.]]
From...
Explanation of error codes generated by Device Manager
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Nan Ros said:
I have tried – on numerous occasions – to install 2 new devices on my
PC with Microsoft XP Professional Operating System.

The devices are:

iPod Nano 4GB; and
Panasonic Lumix LZ2 Digital camera.

In both instances, I am unable to install the devices and when I go into
“Device Managerâ€, I receive:
- a Code 28 Message that the driver for the device is not installed for
the iPod; and
- a Code 1 Message that the driver is not configured properly.

Both are Plug and Play and I had no difficulty whatsoeverinstalling the
devices on my laptop with Windows XP Home Edition.

Your help would be appreciated.
Click to expand...

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
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