Unable to install itunes/quicktime on XP home

  • Thread starter Thread starter nyc_sud
  • Start date Start date
N

nyc_sud

I am unable to install/reinstall itunes/quicktime. I was able to use
itunes untill a few days ago but am unsure what has changed since then.
I think I do recall installing quicktime alternative, which I have
already uninstalled.

The itunes portion installs without issue. I get the following message
when QuickTime tries to load"QuickTime Installation Failed" "Error
Code -3".

I have tried to delete the contents of the Temp directory without
sucess.

Any help would be appreciated.

TIA
 
Try to re-download the whole iTunes/Quicktime package, it could be a
corrupted download. I would sometimes have the same problem.
 
Plato's short but concise answer helped me resolve the issue. Apple had
a list of troubleshooting steps that I did not complete prior to
posting here.

I downloaded a installer utility cleanup from MS. I then installed
Quicktime as a standalone. BTW Itunes would not open as QT was corrupt
and could not be installed. Quicktime was the app that was giving me
issue on the install.

Thanks to all for your help.
 
nyc_sud said:
I downloaded a installer utility cleanup from MS. I then installed
Quicktime as a standalone. BTW Itunes would not open as QT was corrupt
and could not be installed. Quicktime was the app that was giving me
issue on the install.
Click to expand...

I am also experiencing similar problems, but can't locate anything called
anything like "Installer utility cleanup" from MS in the Downloads section of
the website. I did find a registry cleaner, but only for Win2K. Can you
provide the link from which you found the utility?
 
ZiggyStardust said:
I am also experiencing similar problems, but can't locate anything
called anything like "Installer utility cleanup" from MS in the
Downloads section of
the website. I did find a registry cleaner, but only for Win2K. Can
you provide the link from which you found the utility?
Click to expand...

Clean Up MSI (Windows Installer) -
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Resolving problems with the Windows installer -
http://www.rickrogers.org/fixes.htm#Installation

Where can I get the latest InstallScript engine? -
http://www.installsite.org/pages/en/msifaq/a/1027.htm

Malke
 
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