Unable to install Flight Simulator X

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  • Start date Start date
G

Guest

I built a new pc, uninstalled the game on the old pc, and am trying to
install on new pc. OS is Windows XP Pro. The first disc installs just fine
but the second disc is not recognized.
 
Hi DBoone,

Before we begin troubleshooting the issue, if you have more than one
DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
this type of problem resolved by simply using the other DISC player. :-)

Here are some other more involved solutions which have worked:

1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.

3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.

4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).

5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.

6. There might be a patch available for your game to correct the issue.
- Skip this step DBoone, since you're in the installation phase ...

7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display

8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers

9. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

10. If you created other drive letters on your system by installing another drive,
creating partitions or virtual drives you may need to change the CD back
to the same drive letter it was originally. Usually the CD uses the letter D:
- Click Start / Run / type: diskmgmt.msc < to access the tool to change it.

11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm

After you reboot, try the game again. If it works, save a new restore point.

Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

DBoone Wrote:
=================
| I built a new pc, uninstalled the game on the old pc, and am trying to
| install on new pc. OS is Windows XP Pro. The first disc installs just fine
| but the second disc is not recognized.
 
As it turns out, it was a software conflict. I found a description of a
similar problem when browsing through the MS Knowledgebase. The culprit in
that instance was Intervideo. Since I had just installed Intervideo I decided
to try removing it and installing FSX. That did the trick.

Apparently, with Intervideo installed the Intellishield installer doesn't
recognize the insertion of the second disc.

Thanks for the help!

Jimmy S. said:
Hi DBoone,

Before we begin troubleshooting the issue, if you have more than one
DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
this type of problem resolved by simply using the other DISC player. :-)

Here are some other more involved solutions which have worked:

1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.

3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.

4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).

5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.

6. There might be a patch available for your game to correct the issue.
- Skip this step DBoone, since you're in the installation phase ...

7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display

8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers

9. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

10. If you created other drive letters on your system by installing another drive,
creating partitions or virtual drives you may need to change the CD back
to the same drive letter it was originally. Usually the CD uses the letter D:
- Click Start / Run / type: diskmgmt.msc < to access the tool to change it.

11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm

After you reboot, try the game again. If it works, save a new restore point.

Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

DBoone Wrote:
=================
| I built a new pc, uninstalled the game on the old pc, and am trying to
| install on new pc. OS is Windows XP Pro. The first disc installs just fine
| but the second disc is not recognized.
Click to expand...
 
Hi DBoone,

That's great news. I'm glad that got sorted! :-)

DBoone Wrote:
=================
| As it turns out, it was a software conflict. I found a description of a
| similar problem when browsing through the MS Knowledgebase. The culprit in
| that instance was Intervideo. Since I had just installed Intervideo I decided
| to try removing it and installing FSX. That did the trick.
|
| Apparently, with Intervideo installed the Intellishield installer doesn't
| recognize the insertion of the second disc.
|
| Thanks for the help!
|
| "Jimmy S." wrote:
|
|| Hi DBoone,
||
|| Before we begin troubleshooting the issue, if you have more than one
|| DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
|| this type of problem resolved by simply using the other DISC player. :-)
||
|| Here are some other more involved solutions which have worked:
||
|| 1. Before we begin, please save a restore point for your system.
|| How to use Windows XP System Restore:
|| http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
||
|| 2. You might be affected by problems similar to the Insert CD error.
|| - Try the advice and DL at: http://support.microsoft.com/?kbid=228985
|| Another trick that I found sometimes works is to make the limited account an
|| administrator account and run that game once. This should create the registry
|| settings and permissions for that user to be able to properly run the game.
||
|| 3. Kazaa or Kazaa light is installed on your system.
|| - Uninstall the game(s) and Kazaa, and reinstall from original CD.
||
|| 4. Multiple CD drives on your system including Virtual CD drives.
|| - Disconnect all but the main CD drive and try the game. You
|| might have an older drive, or a CD Writer which is incompatible
|| with the Safe Disk copy protection on the CD. (Contact Vendor).
||
|| 5. Your antivirus or application firewall might be conflicting with it.
|| - Disable the software temporarily.
||
|| 6. There might be a patch available for your game to correct the issue.
|| - Skip this step DBoone, since you're in the installation phase ...
||
|| 7. Your desktop may need to be set at least 800x600 and 16 colors.
|| - Click Start / (Settings) Control Panel / Click Display
||
|| 8. Your Video, Sound, or Monitor drivers may need updating.
|| - Try updating your Video drivers using the instructions at:
|| http://mvps.org/nibblesnbits/Video.html#drivers
||
|| 9. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| 10. If you created other drive letters on your system by installing another drive,
|| creating partitions or virtual drives you may need to change the CD back
|| to the same drive letter it was originally. Usually the CD uses the letter D:
|| - Click Start / Run / type: diskmgmt.msc < to access the tool to change it.
||
|| 11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
|| to Unplug from your Internet connection, and then repair Windows using
|| this method: http://michaelstevenstech.com/XPrepairinstall.htm
||
|| After you reboot, try the game again. If it works, save a new restore point.
||
|| Lastly, boot up your system, turn on your XP Internet Firewall, plug back
|| into your Internet connection and install all Critical and Recommended updates
|| from: http://windowsupdate.microsoft.com one at a time. Test the game after
|| each update to find which is causing the game not to start on your PC. :-)
||
|| --
|| Cheers, Windows XP MVP Shell / User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
|| Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
|| MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| DBoone Wrote:
|| =================
||| I built a new pc, uninstalled the game on the old pc, and am trying to
||| install on new pc. OS is Windows XP Pro. The first disc installs just fine
||| but the second disc is not recognized.
 
Just show you what a bad product FSX is. Wouldn't waste my money on it.

Jimmy S. said:
Hi DBoone,

That's great news. I'm glad that got sorted! :-)

DBoone Wrote:
=================
| As it turns out, it was a software conflict. I found a description of a
| similar problem when browsing through the MS Knowledgebase. The culprit
in
| that instance was Intervideo. Since I had just installed Intervideo I
decided
| to try removing it and installing FSX. That did the trick.
|
| Apparently, with Intervideo installed the Intellishield installer
doesn't
| recognize the insertion of the second disc.
|
| Thanks for the help!
|
| "Jimmy S." wrote:
|
|| Hi DBoone,
||
|| Before we begin troubleshooting the issue, if you have more than one
|| DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
|| this type of problem resolved by simply using the other DISC player.
:-)
||
|| Here are some other more involved solutions which have worked:
||
|| 1. Before we begin, please save a restore point for your system.
|| How to use Windows XP System Restore:
||
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
||
|| 2. You might be affected by problems similar to the Insert CD error.
|| - Try the advice and DL at:
http://support.microsoft.com/?kbid=228985
|| Another trick that I found sometimes works is to make the limited
account an
|| administrator account and run that game once. This should create
the registry
|| settings and permissions for that user to be able to properly run
the game.
||
|| 3. Kazaa or Kazaa light is installed on your system.
|| - Uninstall the game(s) and Kazaa, and reinstall from original CD.
||
|| 4. Multiple CD drives on your system including Virtual CD drives.
|| - Disconnect all but the main CD drive and try the game. You
|| might have an older drive, or a CD Writer which is incompatible
|| with the Safe Disk copy protection on the CD. (Contact
Vendor).
||
|| 5. Your antivirus or application firewall might be conflicting with
it.
|| - Disable the software temporarily.
||
|| 6. There might be a patch available for your game to correct the
issue.
|| - Skip this step DBoone, since you're in the installation phase ...
||
|| 7. Your desktop may need to be set at least 800x600 and 16 colors.
|| - Click Start / (Settings) Control Panel / Click Display
||
|| 8. Your Video, Sound, or Monitor drivers may need updating.
|| - Try updating your Video drivers using the instructions at:
|| http://mvps.org/nibblesnbits/Video.html#drivers
||
|| 9. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| 10. If you created other drive letters on your system by installing
another drive,
|| creating partitions or virtual drives you may need to change
the CD back
|| to the same drive letter it was originally. Usually the CD
uses the letter D:
|| - Click Start / Run / type: diskmgmt.msc < to access the tool
to change it.
||
|| 11. Maybe a Microsoft Security patch is the culprit. The only way to
be sure is
|| to Unplug from your Internet connection, and then repair Windows
using
|| this method: http://michaelstevenstech.com/XPrepairinstall.htm
||
|| After you reboot, try the game again. If it works, save a new
restore point.
||
|| Lastly, boot up your system, turn on your XP Internet Firewall,
plug back
|| into your Internet connection and install all Critical and
Recommended updates
|| from: http://windowsupdate.microsoft.com one at a time. Test the
game after
|| each update to find which is causing the game not to start on your
PC. :-)
||
|| --
|| Cheers, Windows XP MVP Shell / User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
|| Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
|| MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
|| My advice is donated "AS IS" without warranty; nor do I confer any
rights.
|| _________________________________________________________
||
|| DBoone Wrote:
|| =================
||| I built a new pc, uninstalled the game on the old pc, and am trying to
||| install on new pc. OS is Windows XP Pro. The first disc installs just
fine
||| but the second disc is not recognized.
Click to expand...
 
DBoone,
Would you be able to tell me where you found the answer to your problem in
the Knowledge base? I am having a very similar problem with no read on the
second disk. And no luck so far finding the conflicting software. Thanks
for the help!!
 
Hi JB1964,

The article DBoone was refering to was:
http://support.microsoft.com/kb/932849/en-us

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

JB1964 Wrote:
=================
| DBoone,
| Would you be able to tell me where you found the answer to your problem in
| the Knowledge base? I am having a very similar problem with no read on the
| second disk. And no luck so far finding the conflicting software. Thanks
| for the help!!
|
|
| "DBoone" wrote:
|
|| As it turns out, it was a software conflict. I found a description of a
|| similar problem when browsing through the MS Knowledgebase. The culprit in
|| that instance was Intervideo. Since I had just installed Intervideo I decided
|| to try removing it and installing FSX. That did the trick.
||
|| Apparently, with Intervideo installed the Intellishield installer doesn't
|| recognize the insertion of the second disc.
||
|| Thanks for the help!
 
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