Unable to install fax service in Windows XP

[Manuel Lopez]

I'm unable to get fax services to install in Windows XP Pro on one computer.
In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty cryptic
to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks it
might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax service,
rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x426

 

[Guest]

Looks as though you need to start the service,try add/remove programs,
windows components,add the fax service.

 

[Manuel Lopez]

Thanks. That's exactly how I tried to install it in the first place, but it
gives the error below.

Looks as though you need to start the service,try add/remove programs,
windows components,add the fax service.

I'm unable to get fax services to install in Windows XP Pro on one
computer.
In FaxSetup.log, the error appears to be "rc=0x426"--which is pretty
cryptic
to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks it
might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
service,
rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
service.
This is a fatal error, abandoning fax install...rc=0x426

 

[Russ Valentine [MVP-Outlook]]

No clues here. Think of any reasons why the installation routine might fail
to start the service. Is your modem an analog fax modem on the Windows XP
HCL list? Are there any other TAPI services that might have a lock on your
modem? Are you installing with full administrator privileges?

 

[Manuel Lopez]

1. The same modem is on other computers with the same hardware and fax
service installs on those without problems.
2. There are no other TAPI services that I see with a lock on the modem.
3. I am installing with full administrator privileges.

What does rc=0x426 mean?

No clues here. Think of any reasons why the installation routine might
fail to start the service. Is your modem an analog fax modem on the
Windows XP HCL list? Are there any other TAPI services that might have a
lock on your modem? Are you installing with full administrator privileges?
--
Russ Valentine
[MVP-Outlook]

I'm unable to get fax services to install in Windows XP Pro on one
computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
pretty cryptic to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks it
might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
service, rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
service. This is a fatal error, abandoning fax install...rc=0x426

 

[Russ Valentine [MVP-Outlook]]

No idea. There must be something you can identify that is different on this
machine. Have you tried updating or reinstalling the modem drivers?
--
Russ Valentine
[MVP-Outlook]

1. The same modem is on other computers with the same hardware and fax
service installs on those without problems.
2. There are no other TAPI services that I see with a lock on the modem.
3. I am installing with full administrator privileges.

What does rc=0x426 mean?

No clues here. Think of any reasons why the installation routine might
fail to start the service. Is your modem an analog fax modem on the
Windows XP HCL list? Are there any other TAPI services that might have a
lock on your modem? Are you installing with full administrator
privileges?
--
Russ Valentine
[MVP-Outlook]

I'm unable to get fax services to install in Windows XP Pro on one
computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
pretty cryptic to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks
it might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
fax service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
service, rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
service. This is a fatal error, abandoning fax install...rc=0x426

 

[Manuel Lopez]

Yes, I tried removing and re-installing the modem drivers, but it had no
effect.
There are lots of differences in this machine, but not in the hardware, and
nothing in the software that I think would cause a problem.

No idea. There must be something you can identify that is different on
this machine. Have you tried updating or reinstalling the modem drivers?
--
Russ Valentine
[MVP-Outlook]

1. The same modem is on other computers with the same hardware and fax
service installs on those without problems.
2. There are no other TAPI services that I see with a lock on the modem.
3. I am installing with full administrator privileges.

What does rc=0x426 mean?

No clues here. Think of any reasons why the installation routine might
fail to start the service. Is your modem an analog fax modem on the
Windows XP HCL list? Are there any other TAPI services that might have a
lock on your modem? Are you installing with full administrator
privileges?
--
Russ Valentine
[MVP-Outlook]
message I'm unable to get fax services to install in Windows XP Pro on one
computer. In FaxSetup.log, the error appears to be "rc=0x426"--which is
pretty cryptic to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks
it might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
fax service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
service, rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
service. This is a fatal error, abandoning fax install...rc=0x426

 

[Russ Valentine [MVP-Outlook]]

Well there's at least one. I've sent your log to the fax developers to see
if they have a clue.
--
Russ Valentine
[MVP-Outlook]

Yes, I tried removing and re-installing the modem drivers, but it had no
effect.
There are lots of differences in this machine, but not in the hardware,
and nothing in the software that I think would cause a problem.

No idea. There must be something you can identify that is different on
this machine. Have you tried updating or reinstalling the modem drivers?
--
Russ Valentine
[MVP-Outlook]

1. The same modem is on other computers with the same hardware and fax
service installs on those without problems.
2. There are no other TAPI services that I see with a lock on the
modem.
3. I am installing with full administrator privileges.

What does rc=0x426 mean?




No clues here. Think of any reasons why the installation routine might
fail to start the service. Is your modem an analog fax modem on the
Windows XP HCL list? Are there any other TAPI services that might have
a lock on your modem? Are you installing with full administrator
privileges?
--
Russ Valentine
[MVP-Outlook]
message I'm unable to get fax services to install in Windows XP Pro on one
computer. In FaxSetup.log, the error appears to be "rc=0x426"--which
is pretty cryptic to me:
(I can attach to the whole log file, which is 35 kb, if someone thinks
it might be useful.)

[10/31/05 03:48:21] [0x0bdc] [ ] Installing Fax Service...
[10/31/05 03:48:21] [0x0bdc] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[10/31/05 03:48:21] [0x0bdc] [ ] {
[10/31/05 03:48:22] [0x0bdc] [ ] Successfully installed
fax service from section 'Fax.CleanInstall'
[10/31/05 03:48:22] [0x0bdc] [ ] fxocSvc_StartFaxService
[10/31/05 03:48:22] [0x0bdc] [ ] {
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to start fax
service, rc = 0x426
[10/31/05 03:48:23] [0x0bdc] [ ] } (1062)
[10/31/05 03:48:23] [0x0bdc] [ERR] Failed to install fax
service. This is a fatal error, abandoning fax install...rc=0x426

 

[Manuel Lopez]

Thanks. I can send them the whole log if they want.

 

[Russ Valentine [MVP-Outlook]]

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]

Thanks. I can send them the whole log if they want.

 

[Jeffrey W. Bowen]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section? If
not, go to Start - Control Panel - Administrative Tools - then click on
Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand each
group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your fax up
and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.

 

[Russ Valentine [MVP-Outlook]]

Not sure how this would help. Read the original post. If the installation
routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section? If
not, go to Start - Control Panel - Administrative Tools - then click on
Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand each
group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your fax
up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]

Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax developers to
see if they have a clue.

 

[Manuel Lopez]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok, the
same as the machines on which Fax did install and is working.

Not sure how this would help. Read the original post. If the installation
routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section? If
not, go to Start - Control Panel - Administrative Tools - then click on
Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand each
group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your fax
up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
message Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax developers to
see if they have a clue.

 

[Russ Valentine [MVP-Outlook]]

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok, the
same as the machines on which Fax did install and is working.

Not sure how this would help. Read the original post. If the installation
routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section? If
not, go to Start - Control Panel - Administrative Tools - then click on
Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand
each group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your
fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
message Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax developers
to see if they have a clue.

 

[David Tanzer]

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok, the
same as the machines on which Fax did install and is working.

Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]
Hello Russ,

Have you checked your "Services" in the Administrative Tools section?
If not, go to Start - Control Panel - Administrative Tools - then click
on Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand
each group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your
fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
in message Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax developers
to see if they have a clue.

 

[Russ Valentine [MVP-Outlook]]

You'll need to post all the details of the installation problem you're
having including the relevant portion of faxsetup.log where the failure
occurs.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok,
the same as the machines on which Fax did install and is working.

Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]
Hello Russ,

Have you checked your "Services" in the Administrative Tools section?
If not, go to Start - Control Panel - Administrative Tools - then
click on Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand
each group and see if it lists any services that you may have
disabled.

If so, enable them and if necessary, start them. This should get your
fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
in message Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax developers
to see if they have a clue.

 

[David Tanzer]

Hi Russ,
i will preprare them for you.
I have to say i have the same problems on two different machine with
different modem on.
One of this is a Sony Vaio. The other is a fixed one.
I am a MCP and i try to install fax service on different pcs with the same
results.
Every pcs have win xp sp2 on.
I think this prob could be related to some update.....
Ciao
David

You'll need to post all the details of the installation problem you're
having including the relevant portion of faxsetup.log where the failure
occurs.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]
message Actually, there is briefly Fax in Services to check (since the
uninstall caused by the failure in the installation routine doesn't
fully complete until the next reboot). However, all the dependent
services look ok, the same as the machines on which Fax did install and
is working.

Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]
Hello Russ,

Have you checked your "Services" in the Administrative Tools section?
If not, go to Start - Control Panel - Administrative Tools - then
click on Services. Scroll to "Fax" and double click it or hit
"enter".

Then click the "Dependencies" tab and click all of the +'s to expand
each group and see if it lists any services that you may have
disabled.

If so, enable them and if necessary, start them. This should get your
fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
in message Thanks. I can send them the whole log if they want.

Well there's at least one. I've sent your log to the fax
developers to see if they have a clue.

 

[Marcel z maleho mesta]

Hello all,

I have been trying to solve my problem and have only found that easy way
is to do clean install of XP as one I have is OEM Dell and that is
where probably the problem is as per:

http://forums.wugnet.com/Services-ftopict443040.html

But my problem is that I did not get any WinXP CD when I have purchased
my LatitudeD810 from dell.co.uk (

Where can I get one, do I have to purchase brand new WinXP CD, or if I
provide MS with my CD Key they will send my new one?

Thank you.

M2

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]

Actually, there is briefly Fax in Services to check (since the uninstall
caused by the failure in the installation routine doesn't fully complete
until the next reboot). However, all the dependent services look ok, the
same as the machines on which Fax did install and is working.


Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools section?
If not, go to Start - Control Panel - Administrative Tools - then click
on Services. Scroll to "Fax" and double click it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to expand
each group and see if it lists any services that you may have disabled.

If so, enable them and if necessary, start them. This should get your
fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen


I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
in message
Thanks. I can send them the whole log if they want.


Well there's at least one. I've sent your log to the fax developers
to see if they have a clue.

 

[Marcel z maleho mesta]

Hello all,

I think I have found why my Fax console was not working

http://www.pcbanter.net/archive/index.php/t-218856.html
I finally discovered the problem.

In Phone & Modem Options, the default location (in my
experience) has always been "New Location", and didn't
need to be changed, so I never worried about it. In my
Phone & Modem Options, for some reason, the location was
blank, and this prevented the software from using the
modem. All I needed to do was select "New Location".

That's why I have decided to re-install Fax services

Have changed New Location to a number and try to reinstall FAX and still
nothing (

M2

Hello all,

I have been trying to solve my problem and have only found that easy way
is to do clean install of XP as one I have is OEM Dell and that is
where probably the problem is as per:

http://forums.wugnet.com/Services-ftopict443040.html

But my problem is that I did not get any WinXP CD when I have purchased
my LatitudeD810 from dell.co.uk (

Where can I get one, do I have to purchase brand new WinXP CD, or if I
provide MS with my CD Key they will send my new one?

Thank you.

M2

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer

Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]
in message
Actually, there is briefly Fax in Services to check (since the
uninstall caused by the failure in the installation routine doesn't
fully complete until the next reboot). However, all the dependent
services look ok, the same as the machines on which Fax did install
and is working.


Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools
section? If not, go to Start - Control Panel - Administrative
Tools - then click on Services. Scroll to "Fax" and double click
it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to
expand each group and see if it lists any services that you may
have disabled.

If so, enable them and if necessary, start them. This should get
your fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

message
I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" <[email protected]>
wrote in message

Thanks. I can send them the whole log if they want.

message
Well there's at least one. I've sent your log to the fax
developers to see if they have a clue.

 

[Marcel z maleho mesta]

It is working, no not have to re-install Win ))

Problem was in Dialing Rules, where one of my Locations "preffered one"
had no Area Code ((((

After deleting this Location and re-installing Fax services all working
fine.

Hello all,

I think I have found why my Fax console was not working

http://www.pcbanter.net/archive/index.php/t-218856.html
I finally discovered the problem.

In Phone & Modem Options, the default location (in my
experience) has always been "New Location", and didn't
need to be changed, so I never worried about it. In my
Phone & Modem Options, for some reason, the location was
blank, and this prevented the software from using the
modem. All I needed to do was select "New Location".

That's why I have decided to re-install Fax services

Have changed New Location to a number and try to reinstall FAX and still
nothing (

M2

Hello all,

I have been trying to solve my problem and have only found that easy
way is to do clean install of XP as one I have is OEM Dell and that
is where probably the problem is as per:

http://forums.wugnet.com/Services-ftopict443040.html

But my problem is that I did not get any WinXP CD when I have
purchased my LatitudeD810 from dell.co.uk (

Where can I get one, do I have to purchase brand new WinXP CD, or if I
provide MS with my CD Key they will send my new one?

Thank you.

M2

Hi Russ,
i have exactly the same problem!
May you send me the workaraund too??
my email address is (e-mail address removed)
Best regards.
David Tanzer
"Russ Valentine [MVP-Outlook]" <[email protected]> ha scritto nel
messaggio
Provide me with a valid email address offline so I can send you some
workarounds to try from the developers.
--
Russ Valentine
[MVP-Outlook]
in message
Actually, there is briefly Fax in Services to check (since the
uninstall caused by the failure in the installation routine doesn't
fully complete until the next reboot). However, all the dependent
services look ok, the same as the machines on which Fax did install
and is working.


Not sure how this would help. Read the original post. If the
installation routine is failing, there is no Fax in Services to
check.
--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Have you checked your "Services" in the Administrative Tools
section? If not, go to Start - Control Panel - Administrative
Tools - then click on Services. Scroll to "Fax" and double click
it or hit "enter".

Then click the "Dependencies" tab and click all of the +'s to
expand each group and see if it lists any services that you may
have disabled.

If so, enable them and if necessary, start them. This should get
your fax up and running.

I hope this helps.

Peace,

Jeffrey Bowen

message
I'll let you know if they need it.
--
Russ Valentine
[MVP-Outlook]
"Manuel Lopez" <[email protected]>
wrote in message

Thanks. I can send them the whole log if they want.

message
Well there's at least one. I've sent your log to the fax
developers to see if they have a clue.