unable to get updates due to invalid key - previously worked

  • Thread starter Thread starter jgustaves
  • Start date Start date
J

jgustaves

I have a valid key. The Microsoft Update site suddenly said that my
key is invalid when Microsoft had previously checked it out and it was
valid. Now I can't get updates. About the same time this happened, my
Google Toolbar disappeared.

Troubleshooting suggestions? Is this a java script problem or some
kind of active x problem? I am lost.
 
I have a valid key. The Microsoft Update site suddenly said that my
key is invalid when Microsoft had previously checked it out and it was
valid. Now I can't get updates. About the same time this happened, my
Google Toolbar disappeared.

Troubleshooting suggestions? Is this a java script problem or some
kind of active x problem? I am lost.
Click to expand...

Unsure how helpful this is, but I solved a win2k update problem
by going here and trouble shooting with the new validation tool.

The WGA diagnostic site. Works both in IE and Firefox.

http://www.microsoft.com/genuine/diag/
 
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