unable to get into system

  • Thread starter Thread starter petunia
  • Start date Start date
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petunia

Computer turns on to the screen that says "Microsoft is
turning on" but it doesn't. After a few minutes, the
computer is unplugged, rests for three or four minutes,
then plugged in, turned on and then I'm able to sign in.

Is this a Dell problem or a Microsoft?
 
If you can't get in until you unplug the system and then plug it in, this
sounds like a hardware issue. You should contact Dell.
 
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