Unable to download print driver , Please help!

  • Thread starter Thread starter worried
  • Start date Start date
W

worried

I have a W2K3 print cluster with several printers that use
Microsoft supplied HP 8150 series PCL version 3 driver. XP
users are uable to download driver when they connect to
the printer. For example, \\pserver\queue will instatntly
put an icon in the printers folder. But if you click on
the icon , you are informed that the driver is not
available. No errors logged on server or workstation.
Deleted and recreated queue, stopped and restarted spooler,
No use. How can I fix this problem ?

Thanks.
 
Open the Printers and Faxes folder on the server.
Choose File > Server Properties.
Go to the Drivers page.

What is listed in the Version column for this driver? There may be more than
one entry.

Paul
 
No, I mean in the Version column of the Drivers page of Server Properties.
Thanks,

Paul
 
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