Unable to delete messages in Windows Mail

  • Thread starter Thread starter Guest
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Guest

I have about 30 entries in the Deleted Items folder that will not delete.
Each of them has a message like this assoicated with them:

===================================
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.
===================================

What do I need to do to get rid of these?

Thanks!
 
You should be able to delete them one at a time by repeatedly
going to Edit, Empty Deleted Items Folder.

Gary VanderMolen
 
Hi Gary --

What you suggested does not work.

A get a message saying:

An unknown error has occurred

Surely there is a solution to this problem?

Thanks!
 
mikereger said:
I have about 30 entries in the Deleted Items folder that will not delete.
Each of them has a message like this assoicated with them:

===================================
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.
===================================

What do I need to do to get rid of these?

Thanks!
Click to expand...

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.
 
Hi Frank --

This is a considerable nuisance. I trust you folks are coming up with
something holistic to prevent this from happening to begin with and/or to
repair it if/when it does occur?

Thanks!
 
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