Unable to delete e-mails

  • Thread starter Thread starter Mary
  • Start date Start date
M

Mary

I can view an e-mail and then without warning the next time I go to view it,
the system tells me 'the message could not be displayed. Windows mail has
encuntered an unexpected problem while displaying this message. Check your
computer for low memory or low disk space and try again.' This has occurred
to e-mails in my inbox and also to e-mails that have been moved to the
deleted file. When I went to delete them out of the deleted file it gives me
the above error. I have plenty of space and memory. It does not happen to
all e-mails and there is no connection between the e-mails this has occurred.
 
Mary said:
I can view an e-mail and then without warning the next time I go to view it,
the system tells me 'the message could not be displayed. Windows mail has
encuntered an unexpected problem while displaying this message. Check your
computer for low memory or low disk space and try again.' This has occurred
to e-mails in my inbox and also to e-mails that have been moved to the
deleted file. When I went to delete them out of the deleted file it gives me
the above error. I have plenty of space and memory. It does not happen to
all e-mails and there is no connection between the e-mails this has occurred.
Click to expand...
 
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
Mary said:
I can view an e-mail and then without warning the next time I go to view
it,
the system tells me 'the message could not be displayed. Windows mail has
encuntered an unexpected problem while displaying this message. Check your
computer for low memory or low disk space and try again.' This has
occurred
to e-mails in my inbox and also to e-mails that have been moved to the
deleted file. When I went to delete them out of the deleted file it gives
me
the above error. I have plenty of space and memory. It does not happen to
all e-mails and there is no connection between the e-mails this has
occurred.
Click to expand...

First, turn off email scanning in your anti-virus. Then go into its
settings and tell it not to scan EML files.

If it's Norton of McAfee uninstall it.
 
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