unable to decrypt documents

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
My user profile got corrupted. So I created a new account and copied my old
account to new account. Since then whenever I try to open old MS office
documents I am unable to open them. These old office documents were saved in
a folder which was encrypted in my old account. If I try to decrypt, the
folder is decrypted but documents in the folder remains
encrypted.Unfortunately I have deleted my old account. Is it possible to
recover my documents?
 
"Captain Shailendra Kumar"
Hi,
My user profile got corrupted. So I created a new account and copied my
old
account to new account. Since then whenever I try to open old MS office
documents I am unable to open them. These old office documents were saved
in
a folder which was encrypted in my old account. If I try to decrypt, the
folder is decrypted but documents in the folder remains
encrypted.Unfortunately I have deleted my old account. Is it possible to
recover my documents?
Click to expand...

If you did not back up your encryption keys, then your data is lost forever.

Bobby
 
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