unable to clear the Use Microsoft Word to edit e-mail messages che

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I'm trying to make some basic changes and create some e-mail templates. I
can't save anything as a outlook template because word is my editor and I
can't remove word because the option is grayed out.
What am I missing here??
 
Which version of Outlook?
Have you tried starting with a form without Word used as the editor? Actions
| New Mail Message using ...
 
MS Outlook 2003

I can't keep Outlook from using word to create everything. Our IT dept
pushed out defaults to "help" people but in the process I think they were a
little heavy handed. When I put in the trouble ticket they told me to unclick
the box. They were quite confussed when I told them that the box was grayed
out.
 
You can't even override by using Actions | New Mail message Using ...?
They really need to attend to this! Make them work for their money.
 
I finally got it fixed. Not sure what they did but maybe 6 trouble tickets
and a courteous request to the supervisor might have had something to do with
it.
Thanks for the help.
 
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