Unable to change printer settings on W2K server

  • Thread starter Thread starter abalch
  • Start date Start date
A

abalch

I have an HP 4050T printer connected to network via
JetDirect 300x. Server W2K with Active Directory.
Printer installed OK and is accessible to all users. On
the server, I try to change printer configuration using
Configure tab to add another tray, envelope feeder, etc.
but the Apply button is not accessible. If I click the
OK button, the printer properties close, but when I check
to see if the changes were saved, they are back to the
original settings? Suggestions?
 
Sounds like someone with desktop manager permissions or an administrator
needs to set up the configuration. Might want to make sure the correct
drivers are installed also.
 
There is a HotFix available. It's not for downloading
though, you need to contact Microsoft Support and they'll
send it to you free of charge. The KB article is 816560.

I must add though, that it didn't solve my problem.
Windows remembers my printer settings now, but when
printing from within Office programs, the preferences are
still different from the ones set via the Control Panel.
Any ideas or solutions would be more than welcome...

Lieven
 
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