Unable to attatch Word document to email from Vista Windows Mail

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Guest

Perhaps my problem is that I have the 2002 edition of Word, but I'm unable to
send a document that is attatched to an email. I have to be able to do this
for my job and am getting incredibly frustrated because Dell and Microsoft
are not providing any answers. Can someone answer my question? Is it
related to an older version of Word? Microsoft says this should work but it
doesn't. Dell also said it should work but they are just a bunch of East
Indians that have a problem with communication both ways -- understanding and
expressing. Thank you!!
 
TBSR said:
Perhaps my problem is that I have the 2002 edition of Word, but I'm unable to
send a document that is attatched to an email. I have to be able to do this
for my job and am getting incredibly frustrated because Dell and Microsoft
are not providing any answers. Can someone answer my question? Is it
related to an older version of Word? Microsoft says this should work but it
doesn't. Dell also said it should work but they are just a bunch of East
Indians that have a problem with communication both ways -- understanding and
expressing. Thank you!!
Click to expand...
 
Do you get any error messages? Please give the complete, exact error
message.

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 
We need less verbiage and little more description of what "unable"
means. Is there an error message? Can you send *any* emails,
either with or without attachments? Are you making sure that Word
is closed when you add the .doc attachment to an email?

Gary VanderMolen
 
TBSR said:
Perhaps my problem is that I have the 2002 edition of Word, but I'm unable to
send a document that is attatched to an email. I have to be able to do this
for my job and am getting incredibly frustrated because Dell and Microsoft
are not providing any answers. Can someone answer my question? Is it
related to an older version of Word? Microsoft says this should work but it
doesn't. Dell also said it should work but they are just a bunch of East
Indians that have a problem with communication both ways -- understanding and
expressing. Thank you!!
Click to expand...
 
TBSR said:
Perhaps my problem is that I have the 2002 edition of Word, but I'm unable
to
send a document that is attatched to an email. I have to be able to do
this
for my job and am getting incredibly frustrated because Dell and Microsoft
are not providing any answers. Can someone answer my question? Is it
related to an older version of Word? Microsoft says this should work but
it
doesn't. Dell also said it should work but they are just a bunch of East
Indians that have a problem with communication both ways -- understanding
and
expressing. Thank you!!
Click to expand...

Is this our first bigot of the year or just the first one I've noticed?
 
DGuess said:
Is this our first bigot of the year or just the first one I've noticed?
Click to expand...

Well, he certainly could have phrased it in a more politically correct manner,
but I know whereof he speaks, having had to call the Bangladesh-based
Dell customer support myself.
It is one of the biggest sources of Dell customer complaints:
http://www.ideastorm.com/article/show/61833
 
Gary VanderMolen said:
Well, he certainly could have phrased it in a more politically correct
manner,
but I know whereof he speaks, having had to call the Bangladesh-based
Dell customer support myself.
It is one of the biggest sources of Dell customer complaints:
http://www.ideastorm.com/article/show/61833
Click to expand...


He couldn't phrase it any different, he's a bigot. They open mouth or type
away without thinking.

I have to call that area quite often for warranty work. I've joked with them
but I don't run them down because of their accent. Hell, I'm "Suthern" and
no one runs me down because of my accent. Well, a couple have tried but
once they got back up they changed their minds.

I've been called it all. A couple of years ago I was doing some work for
some friends. I was building two pool decks. I've got an old 1968 Chevy C30.
It's old, smokes a little, worn out but will pull with the best of them.
Some gal all dressed to the nines pulls up next to me at a stop light and
I'm looking at her car, a Mustang of which I'm a fan. She hollars out the
window about me being white trash, light turns green and she speeds off.

Three or so months later, I see her car on the side of the road with the
hood up. I'm cleaned up and driving my Merc. Walk up to the car, she's
standing there and just starts saying how nice it was for me to stop to help
fix her car...... Boy was she in for a suprise. I asked if she recognized me
and she said no. Then I asked if she thought white trash could fix it? Her
tanned skin turned pale because she knew she screwed up. The only person
that stopped was one she had run down earlier. I think she learned a lesson
that day.

So I'm hoping for all those people out there that have run down others
because of race, accent or whatever, they get their day and those people
they've run down are needed by them and walk away leaving them up the creek
without a paddle.


Doesn't matter if the tech support is bad or not, Dell will eventually get
the idea to make a change somewhere down the line.

But Bozo is still a bigot. Can't change that by doing community service
work. I've seen so called reformers still open their mouth and stick their
read end in.
 
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