Unable to access Windows Update Page and others

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Guest

I hope this is where I can get some help on a couple of issues. When I try
to access the Windows Update page from the TOOLS selection in IE6, the page
looks as if its trying to load but all that ever is displayed is a white
backround. On the bottom bar at left is "Done - but with errors on page."
When I open the error window the following is displayed:

Line: 115
Char: 3
Error: The specified module could not be found
Code: 0
URL: http://www.windowsupdate.microsoft.com

Also, when I go to the Office Update page and click on Check for Updates,
the progress bar stops at 40%.

On yet another page when I try to download an update to IE6, I get the
message "your security settings do not allow this file to be downloaded.

I can't help but wonder if all of this is related. I've played with the
Security, Privacy and Advanced tabs in the Internet Options area...even set
them to match my desktop that works perfectly...but I get the same results.

Any help would be appreciated!

JT
 
Jack Taylor said:
I hope this is where I can get some help on a couple of issues. When
I try to access the Windows Update page from the TOOLS selection in
IE6, the page looks as if its trying to load but all that ever is
displayed is a white backround. On the bottom bar at left is "Done -
but with errors on page." When I open the error window the following
is displayed:

Line: 115
Char: 3
Error: The specified module could not be found
Code: 0
URL: http://www.windowsupdate.microsoft.com

Also, when I go to the Office Update page and click on Check for
Updates, the progress bar stops at 40%.

On yet another page when I try to download an update to IE6, I get the
message "your security settings do not allow this file to be
downloaded.

I can't help but wonder if all of this is related. I've played with
the Security, Privacy and Advanced tabs in the Internet Options
area...even set them to match my desktop that works perfectly...but I
get the same results.

Any help would be appreciated!

JT
Click to expand...

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
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