Unable to Access Windows Update - Error 0x800c0005

  • Thread starter Thread starter Mike H
  • Start date Start date
M

Mike H

Am getting Error 0x800C0005 after reinstalling XP,
including SP1a, following virus problems. Knowledgebase
article 830086 suggesting change in CSDVersion key in
registry did not work. I cannot access most internet
sites, including even Windowsupdate. Nor can I connect
to mail server via Outlook. There is no site blocking,
and the Hosts file is clear, except for localhost.

Any suggestions would be appreciated.
 
The problem was an old installation of Norton Internet
Security that was corrupted and blocked access to
websites and servers after XP was reinstalled. It could
not be removed except by special utility from Symantec -
RnisUPG.exe.
 
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