G
Guest
I have a new Compaq desktop pc running XP Home with SP2. I cannot access
microsoft.com, windowsupdate.com, intuit.com, etc. I can access yahoo and
google. I spent 13 hours over the weekend "chatting" with Compaq support but
could not resolve the issue. We did a complete/destructive restoration of
the system and made numerous changes to IE settings but were unsuccessful.
We downloaded and installed Mozilla Firefox browser; the browser worked but I
still could not access the "secure" websites.
The pc also has Norton Personal Firewall and Norton Anti-Virus but they are
not enabled.
Is this an XP issue, IE issue, or hardware?
I would appreciate any suggestion the help me resolve this problem?
microsoft.com, windowsupdate.com, intuit.com, etc. I can access yahoo and
google. I spent 13 hours over the weekend "chatting" with Compaq support but
could not resolve the issue. We did a complete/destructive restoration of
the system and made numerous changes to IE settings but were unsuccessful.
We downloaded and installed Mozilla Firefox browser; the browser worked but I
still could not access the "secure" websites.
The pc also has Norton Personal Firewall and Norton Anti-Virus but they are
not enabled.
Is this an XP issue, IE issue, or hardware?
I would appreciate any suggestion the help me resolve this problem?