Unable to access System Volume Information folder

  • Thread starter Thread starter Martin Ellis
  • Start date Start date
M

Martin Ellis

Sorry for cross-posting but I've never used this group
before and didn't know which board to start with...


AVG informs me that a file in the depths of the System
Volume Information is infected, but XP home denies access.
I've tried taking the tick from the read only box, only
to find that it has appeared next time I look. Although I
can get the folder to show in explorer, I can't access it
at all, even when booting in Safe Mode command prompt, or
from another drive with XP on.
 
That is normal. System Volume Information is your System Restore Folder.
To get rid of the infected files disable System Restore:

Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
You can then enable it by going back and unchecking.
 
Greetings --

The System Volume Information is the hidden, protected operating
system folder in which WinXP's System Restore feature stores
information used to recover from errors. It's really not a good idea
for you, or an antivirus application, to directly access the contents
of that folder, unless you expect to have no future use for the
restore points, in which case it would be simpler just to turn off the
System Restore feature.

To clear viruses from the "System Volume Information," simply turn
off the System Restore feature (Start > All Programs > Accessories >
System Tools > System Restore, System Restore Settings), reboot, then
re-enable System Restore, and reboot one last time. This will delete
all of your Restore Points, including the corrupted one(s), and allow
you start with a clean slate.


Bruce Chambers
--
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