Unable to access my files

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Guest

I had recently had to reinstall Windows XP. However, after I reinstalled, I
could not access or use any of the old software or files that were still on
the computer such as microsoft office. When I try to open and use the
software, it takes me into the software screen (ie a blank document for
word/excel) and it tells me that the software is not installed under the
current user and then the program closes down. I also cannot access my
documents saved under my user name. When I try to open the folder, it tells
me that I do not have access to it. It will not allow me to edit its name or
delete it as well. In addition, it keeps telling me the folder is empty when
I right click and look on its properties while at the same when I go up a
folder and look under properties, the same folder has 9 megs in it. Any help
or suggestions?
 
Felix said:
I had recently had to reinstall Windows XP. However, after I
reinstalled, I could not access or use any of the old
software or files that were still on the computer such as
microsoft office. When I try to open and use the software,
it takes me into the software screen (ie a blank document
for word/excel) and it tells me that the software is not
installed under the current user and then the program closes
down. I also cannot access my documents saved under my user
name. When I try to open the folder, it tells me that I do
not have access to it. It will not allow me to edit its name
or delete it as well. In addition, it keeps telling me the
folder is empty when I right click and look on its
properties while at the same when I go up a folder and look
under properties, the same folder has 9 megs in it. Any help
or suggestions?
Click to expand...

For the first problem, try reinstalling your applications.

In order to access your old files and folders you need to take
ownership. Take a look here for the procedure:

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&sd=tech

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;810881

Good luck

Nepatsfan
 
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