Unable to access IE

  • Thread starter Thread starter Happy
  • Start date Start date
H

Happy

Have been unable to access IE, am only getting the "The Page Cannot be
Displayed" page. My OE E-mail works fine, and a few sites work that are
"secure" (banks and credit union). Nothing else works. I have spent a great
deal of time with my ISP on the phone, no success.
I do notice on the IE Options General tab, under home page, the default has
the following:
"http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavilion&pf=desktop
Also, when I click the "use blank" tab, the words "about:blank" come up,
which worries me a bit. Is this normal? (I recall my son had a problem with
the "about:blank" virus on his computer.)
Any suggestions?
 
Happy said:
Have been unable to access IE, am only getting the "The Page Cannot be
Displayed" page. My OE E-mail works fine, and a few sites work that are
"secure" (banks and credit union). Nothing else works. I have spent a great
deal of time with my ISP on the phone, no success.
I do notice on the IE Options General tab, under home page, the default has
the following:
"http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavilion&pf=desktop
Also, when I click the "use blank" tab, the words "about:blank" come up,
which worries me a bit. Is this normal? (I recall my son had a problem with
the "about:blank" virus on his computer.)
Any suggestions?



HELP!!! I cannot access IE either. Tonight I was notified that a McAfee update was available. I successfully installed it, then went to IE as usual. Except - I couldn't get it loaded in. I double-click on the IE icon, it goes to the opening default screen for about 4 seconds, without loading in anything, then snaps back to the MS landscape screen that I get when I turn my computer on. I chatted with a McAfee person and followed his steps and he decided it was not a McAfee problem. I ran a scan and came up clean. I Removed McAfee Virus Scan from the Add/Remove screen. Still can't get into it. Any ideas? I have XP Home ed., Service Pack 2, MS Windows Version 5.1 Thanks for any help.
Click to expand...
 
Have you tried " System Restore ? Start/programs/accessories/system
tools/system restore
 
Happy said:
Have been unable to access IE, am only getting the "The Page Cannot be
Displayed" page. My OE E-mail works fine, and a few sites work that
are "secure" (banks and credit union). Nothing else works. I have
spent a great deal of time with my ISP on the phone, no success.
Click to expand...

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
I do notice on the IE Options General tab, under home page, the
default has the following:
"http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q304&bd=pavilion&pf=desktop
Also, when I click the "use blank" tab, the words "about:blank" come
up, which worries me a bit. Is this normal? (I recall my son had a
problem with the "about:blank" virus on his computer.)
Any suggestions?
Click to expand...

about:blank is the normal listing if you want a blank home page. Yes, there
is some malware that mimics it but that is not the problem in your case.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Well, it's now working! I did a system restore as suggested by A E. This
didn't help, but, I noticed in the immediate recovery after that, MS
Antispyware notified me of something trying to access the system. It was
Google Web Accelerator, which I have been trying for a couple of months now.
I disabled that, and IE now works fully.
I was unable to access of course the sites suggested by you Frank, because
the web wasn't working, and I didn't have immediate access to another
computer, but I will now print off your E-mail, with the sites listed, and
put it in my "solutions" file, for next time.
Thanks for all the suggestions! Sometimes a roundabout way gets you there.
One thing that's a mystery is that through all this, the Bank sites
continued to work fine!
 
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