Nope, Wireless will not be of a help, try to download an offline scanner
from the links below, like Avast and from Bitdefender for the virus found by
NIS and Defender, also Avast have an option to perform a scan on Boot up, try
this.
What virus is this, is it the MBR one?, it sound like it to me!.
Also try to send your Hijacklog to one of many forums for analysis.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
After the scan run disk cleanup on your drive.
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and try to connect.
2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.
HTH.
nass
--------
www.nasstec.co.uk
JTullDotCom said:
Excellent. This put us back in touch with the control panel and all it's
functions. Even got Norton 360 to work properly (such as it is) again. We
continue to be unable to reach either the local or general internet. We do
have a virus, and 360 says we will require it's updates or direct
intervention on the Virus in order to fix the now confirmed virus problem.
Profiles seem fine. No additional or updated hardware. All cables and
connections have been tested or switched but has no impact on internet
access. My next thought is to try a wireless connect to the hub, but if it
is heavy malware, 360 won't touch it, even with updates. Any other thoughts?
You've done great so far
.
--
JT
:
:
Recently had System crash but were able to do a recovery. Subsequntly have
been unable to access the internet or local network. In trying to get to the
control panel or add or remove programs, get the message:
"This operation has been cancelled due to restrictions in effect on this
computer. Please contact your system administrator."
All attempts are under the superviser name of the PC. Any ideas?
--
JT
Line 224. Show Control Panel on the Start Menu
http://www.kellys-korner-xp.com/xp_tweaks.htm
Another the registry by opening a run command and type in:
regedit click [OK] and on the Registry editor locate this Key:
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer =
In the right pane/Window locate this "NoControlPanel" Edit if the Folder
Option is set to 1 set it to Zero.
[-]HKEY_LOCAL-MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer =
In the right pane/Window locate this "NoControlPanel" Edit if the Folder
Option is set to 1 set it to Zero.
Make sure this machine is clean from malware and viruses by scanning.
You may experiencing a profile corruption/damage, so try to create anew
profile and test to see if it is profile corruption or a repair/install of
the operating system.
How create a new profile:
http://support.microsoft.com/kb/811151
BTW, any hardware installed recently like a scanner/printer..etc.
HTH.
nass
