N
neillm2001
I have been trying to install the 64 bit version of Vista Ultimate
on my system. It is an ECS NForce4M-A motherboard with an Athlon 64
X2 4200 processor, 1 GB RAM, A GEForce 7300 GS GPU with 512 MB RAM
Video card and a couple of WD SATA HDs. I ran the MS Advisor
program on the system and it found no problems. Therefore I was
ready to go? I did a clean install since my old OS was 32 bit XP.
The install seemed to go well until the Starting Vista for the first
time. The process went through its thing for a while, then the
screen went black and after a short period the monitor flashed a
notice indicating a screen resolution greater than 1280X1024 was
commanded and then shut down the process. Since the installtion
never finished I could only go through the Starting Vista for the
first time phase. After trying A Safe Mode boot and not being able
to do that either I called Microsoft Tech support. After talking to
someone in India for a while I was able to convince him that I had a
Valid copy of Vista Ultimate and he forwarded me to tech support.
Level one was not able to do anything and I was sent to a Level 2
person with the same results. At this poin they suggested that I
try the 32 bit version. I did try it and it installed and
activated. I then ran the 32 bit software and found it to be
noticably slower than XP. My options were now limited to
uninstalling "MS' answer to the computing world's needs" and
reinstalling XP. The following day I received a call from the Tech
support asking how the 32 bit install went. I told them it was
successful but inadequate and that it was being removed. They had
no comments except, when I mentioned I may try Linux, they indicated
that they had it on their home system. I then received an email
stating that my case was still open and that I could comment on the
support to the manager. I then periodically tried to replace the
video card with another and reinstall VIsta. The same thing kept
happening. After waiting about 10 weeks with no further
communication from tech support I emailed them asking if there was a
possibility of my having a bad disc and, if it was possible, how I
would go about replacing mine. That was a week ago and I have heard
nothing since.
I received the program as a gift from a MS employee. It was
extremely thoughtful of him to do so and I am grateful. However, I
don't believe that even the MS employees are aware of the secretive,
closed system that their company has built. Tech support appears to
be totally incapable of performing their job. I asked if there were
and keystrokes I could enter when invoking the setup to stop the
program from trying to automatically set the resolution. They
didn't seem to know any.
I sure wish that MS would get it's support act together. The last
Windows that had any support was 3.1. From that time on it has
eroded to the point where they are unable to give any.
on my system. It is an ECS NForce4M-A motherboard with an Athlon 64
X2 4200 processor, 1 GB RAM, A GEForce 7300 GS GPU with 512 MB RAM
Video card and a couple of WD SATA HDs. I ran the MS Advisor
program on the system and it found no problems. Therefore I was
ready to go? I did a clean install since my old OS was 32 bit XP.
The install seemed to go well until the Starting Vista for the first
time. The process went through its thing for a while, then the
screen went black and after a short period the monitor flashed a
notice indicating a screen resolution greater than 1280X1024 was
commanded and then shut down the process. Since the installtion
never finished I could only go through the Starting Vista for the
first time phase. After trying A Safe Mode boot and not being able
to do that either I called Microsoft Tech support. After talking to
someone in India for a while I was able to convince him that I had a
Valid copy of Vista Ultimate and he forwarded me to tech support.
Level one was not able to do anything and I was sent to a Level 2
person with the same results. At this poin they suggested that I
try the 32 bit version. I did try it and it installed and
activated. I then ran the 32 bit software and found it to be
noticably slower than XP. My options were now limited to
uninstalling "MS' answer to the computing world's needs" and
reinstalling XP. The following day I received a call from the Tech
support asking how the 32 bit install went. I told them it was
successful but inadequate and that it was being removed. They had
no comments except, when I mentioned I may try Linux, they indicated
that they had it on their home system. I then received an email
stating that my case was still open and that I could comment on the
support to the manager. I then periodically tried to replace the
video card with another and reinstall VIsta. The same thing kept
happening. After waiting about 10 weeks with no further
communication from tech support I emailed them asking if there was a
possibility of my having a bad disc and, if it was possible, how I
would go about replacing mine. That was a week ago and I have heard
nothing since.
I received the program as a gift from a MS employee. It was
extremely thoughtful of him to do so and I am grateful. However, I
don't believe that even the MS employees are aware of the secretive,
closed system that their company has built. Tech support appears to
be totally incapable of performing their job. I asked if there were
and keystrokes I could enter when invoking the setup to stop the
program from trying to automatically set the resolution. They
didn't seem to know any.
I sure wish that MS would get it's support act together. The last
Windows that had any support was 3.1. From that time on it has
eroded to the point where they are unable to give any.