uknown usb device

[Brent]

I have an hp officejet d125xi and i was running it on my
old computer fine. it connects through usb. when i plug
it in 2 the usb port it says unknown device--
malfunctioned or something like that with a little yellow
popup thing in the lower right hand corner. I know my usb
port is working. What is wrong and how can i fix it. I
have continually reinstalled the drivers. Thank you

 

[Cari \(MS-MVP\)]

Did you uninstall the printer before reinstalling it?

http://www.coribright.com/windows/Article One.htm

Did you then reinstall the software BEFORE connecting the printer to the PC?

 

[Guest]

Yes, and i tried to do it like 5 times too.

-----Original Message-----
Did you uninstall the printer before reinstalling it?

http://www.coribright.com/windows/Article One.htm

Did you then reinstall the software BEFORE connecting the printer to the PC?
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com





.

 

[Cari \(MS-MVP\)]

At this point, disconnect the printer from the PC and blitz all the drivers
as per Bruce Sanderson's article at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm