Typeahead lost in upgrade

  • Thread starter Thread starter Anteaus
  • Start date Start date
A

Anteaus

I know this is a common issuse as there are other pages covering it, but none
offering a fix - Upgrading from Outllook Express 6 To Outlook 2003 has left
the users with no typeahead action in the To: field of new messages.

This is perhaps a more critical bug than it might at first seem, as some
users have developed working-procedures which depend on typeahead.

It seems the root of the problem is that Outlook stores the typeahead
name-list elsewhere than the Contacts folder -whereas OE does use the
addressbook- and that info isn't migrated.

Does anyone know where the typeahead info is stored?
 
First of all, you didn't do an upgrade but a migration. Outlook and Outlook
Express are 2 completely different applications, developed by different
teams and can run side by side.

Outlook doesn't have a type-ahead function. Instead, Outlook has an
autosuggest feature which works based on a cache file (*.nk2) that you built
automatically by sending mail to people.

As an alternative (or addition) you can use Automatic Name Checking. When
you type (parts of) an address in any of the address fields you can press
CTRL+K (in some localized versions it's CTRL+M) to resolve the names or get
prompted when multiple entries are found that apply.
 
Thanks for reply. There appear to be some third-party apps that can convert
this .nk2 file into contacts, but what we need is the reverse. Anyway I'll
ask the users if the Ctrl-K method is suitable.


Roady said:
First of all, you didn't do an upgrade
Click to expand...

I've started to realise that. OE needed only minimal techsupport input to
keep it running. I can see this arthritic monster becoming the bane of my
life.
 
Anteaus said:
Thanks for reply. There appear to be some third-party apps that can
convert this .nk2 file into contacts, but what we need is the
reverse.
Click to expand...

Easy to do. Open your Contacts folder and select all the entries in it with
CTRl-A. Click Actions>New Message to Contact to get a compose window with
all your contacts in the To field. Press CTRL-K to resolve all the
addresses. This will add them to the NK2 file. Close the compose window
without sending the message.
 
This worked fine, but when I get out of Outlook and come back in, the
autocomplete doesn't work. It's as if the NK2 file is lost when I close
Outlook.
 
Keith said:
This worked fine, but when I get out of Outlook and come back in, the
autocomplete doesn't work. It's as if the NK2 file is lost when I
close Outlook.
Click to expand...

That's a sign that your mail profile is damaged and you need to start with a
new one. Point the new mail profile at your existing PST.
 
OK, can you tell me how to do that?
--
Keith


Brian Tillman said:
That's a sign that your mail profile is damaged and you need to start with a
new one. Point the new mail profile at your existing PST.
Click to expand...
 
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