After Control Panel->Mail Icon->Mail Setup - Outlook->Profiles->Show
Profiles->Mail dialog box->"The following profiles are setup on this
computer: Outlook; Buttons: 'Add,' 'Remove,' 'Properties,' and 'Copy.' Below
that: "When starting Microsoft Office Outlook, use this profile: then two
radio buttons "Prompt for a profile to be used" and "Always use this profile"
If the "Always use this profile" is chosen "Outlook" appears in the window
below. If I use the "Prompt for a profile to be used" and click "Add" button
-> New Profile dialog box and a place to enter the Profile Name. (BillsMail).
-> E-mail Accounts dialog box: Under "E-mail" ->2wo radio buttons: "Add a new
e-mail account" and "View or change existing e-mail accounts" (if I choose
this last, "View or change existing e-mail accounts" -> I get another E-Mail
Accounts wanting me to select a specific account and there are none to
select. If I choose the first Add a new e-mail account" it ask Server Type
and presents 5 radio buttons, two of which are POP3 and IMAP. I a wee bit
lost as to whether I am going down the correct path. I will have to check
but I think I use both POP3 and IMAP (?).
Milly Staples said:
Create a new mail profile - yours is now corrupt - probably from importing
rather than opening a .pst file. Control Panel->Mail Icon->Show
Profiles->New. Do not copy your old one. Point it to the data file that
has your current information.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Bill Allison asked:
| I have two peersonal folders with different names. (Personal Folders &
| Personal Folders5). In Personal Folders I have all my mail items. In
| Personal Folders5 I have my Calendar and Contacts. If I try and send
| an e-mail and click on "To" it can't find my Contacts. I have to go
| to Contacts, click on Personal Folders5, right-click a recipient, and
| select "New Message to Contact." How can I get back to just one
| "Personal Folders"?