Twain Scanner & Control Panel

  • Thread starter Thread starter Paul P
  • Start date Start date
P

Paul P

I have a copier/scanner that runs a twain interface over TCP/IP - Konica
Minolta 7030.

The scanner works fine and with the installed twain driver, I am able to
scan into Paintshop and Word2007 however the scanner does not appear in the
Contol Panel/Scanners & Cameras.

I have installed OmniPro16 for an OCR program. They also supply a scanner
wizard for setup. The Wizard sees the scanner just fine - The program does
not.

Trying to trouble shoot the problem, Nuance (OmniPro) is telling me the
scanner must show up in the Control Panel to function. Yet it works fine with
their stand alone wizard and my other programs.

I have reinstalled the drivers and they all function fine, just don't show
up in the Control Panel. I've tried to install thru the control panel but
that wizard doesn't see the inf file anywhere. Konica doesn't supply an inf,
only and exe that installs the drivers. I've gone to Windows/Twain_32 and the
dll's are there but no inf file.

Should the scanner show up in the control panel? any ideas on how to get it
there so I can pursue the problem of the program not seeing it?

thanks

Paul
 
Probably because the Scanner & Camera Wizard likes WIA drivers, not Twain
ones.

What OCR application do Konica recommend you use with this unit on XP?
 
Cari,
Konica doesn't advise on any particular application. It is a digital copier
with a scanner function built in (Model 7030). They supply a twain driver and
that is about it.

The Twain driver works fine with Microsoft Word2007, Adobe Acrobat 8,
PaintShopPro 10 and PaperPort 11. It works OK with the OmniPage Scanner setup
wizard but when you try to use OmniPage 16, it isn't identified. Clearly an
OmniPage issue but trying to get them to acknowledge that is like pulling
teeth. They say the scanner needs to appear in the Control Panel/Scanners &
Cameras before there program can use it.

Strangely, it works ok with their stand alone wizard and also works fine
with another product they wrote and sell, PaperPort.

Sometimes, dealing with Tech support can be extremely frustrating. It is
always someone else's problem. "Our code is never wrong"

I've told them not to expect it to appear in the window and am pursuing it
with them further, just a little more difficult since it isn't "officially"
registered in the OS system.

Any other input you may have would really be helpful

Paul
 
Back
Top