Turning off autoarchive once and for all

[GJS]

I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder if I
leave it overnight. I have to manually move a Sent e-mail if I want to keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

 

[Brian Tillman [MVP - Outlook]]

I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

And you've reset all your views to defaults (the /cleanviews command switch)
and aren't running any add-ins (the /safe command switch)? Have you tried a
new mail profile?

 

[Diane Poremsky [MVP]]

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[GJS]

I just slogged my way back the long way because the notification message link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they? And a new mail profile? I can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect I
am not running anything extra in Outlook.
Gwyneth

 

[GJS]

I have had autoarchive unchecked for Inbox and Sent Mail under tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

 

[Diane Poremsky [MVP]]

why are you using word or xml to open the pst? You need to use outlook to
view the contents as contents. Using anything else will get you a file full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word
or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

 

[Diane Poremsky [MVP]]

See http://www.outlook-tips.net/beginner/resetview.htm for instructions on
resetting the view and using switches. Since autoarchive is turned off, its
highly unlikely that the missing items are being archived. It's possible you
have a view configured that is hiding the items and opening outlook using
the /cleanviews switch will reset all the views.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I just slogged my way back the long way because the notification message
link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they? And a new mail profile? I
can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect
I
am not running anything extra in Outlook.
Gwyneth

 

[GJS]

because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't express
outlook light? I've worked on and changed into so many systems, I'm lucky to
be able to turn my computers on.
Thanks.

why are you using word or xml to open the pst? You need to use outlook to
view the contents as contents. Using anything else will get you a file full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word
or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

 

[GJS]

OK, I did this and nothing really seemed to happen. There's nothing there
that refers to autoarchive, which is my problem. None of the views changed.
The only view that had a reset button to click was Message timeline,
something which is of no use to me at the moment - but interesting. And the
messages are still being eaten out of my Sent to box. I got nuthin'.

See http://www.outlook-tips.net/beginner/resetview.htm for instructions on
resetting the view and using switches. Since autoarchive is turned off, its
highly unlikely that the missing items are being archived. It's possible you
have a view configured that is hiding the items and opening outlook using
the /cleanviews switch will reset all the views.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Brian Tillman [MVP - Outlook]]

I just slogged my way back the long way because the notification message
link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they?

In Outlook's Help, look for "command-line switches".

And a new mail profile? I can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect
I
am not running anything extra in Outlook.

See this: http://support.microsoft.com/kb/829918/en-us and this:
http://www.howto-outlook.com/faq/newprofile.htm

 

[Brian Tillman [MVP - Outlook]]

because the .pst is set to open with word. I don't know how to reset it

It doesn't matter what it's configured to open with because you NEVER try to
open it by double-clicking in Windows Explorer. You try to open it ONLY
from within Outlook with File>Open>Outlook Data File.

because, of all the things I CAN find, I can't find what appears to be a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express.

Outlook 2003 is a Personal Information Manager contained within the Office
family of applications. The Outlook Connector is a mail transport that
works with Outlook to allow access to Hotmail/MSN accounts. Outlook Express
is a mail and newsgroup client.

Isn't express outlook light?

Certainly not. While it's true that both Outlook and Outlook Express are
mail clients, their similarity ends there. They are simply two apps that
share the word "Outlook" in their names and can perform a few of the same
tasks, that's all.

 

[Diane Poremsky [MVP]]

Don't open it by double clicking - use File, Open, Outlook Data file.

Outlook 2003 is an email, calendar and task application.
Outlook connector is used to connect Hotmail and MSN email accounts to
Outlook
Outlook Express is a simple email and newsgroup reader whose designers got
the bright idea that "Outlook Express" was a cute name. They obviously
didn't put much thought into the appropriateness of the name.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't
express
outlook light? I've worked on and changed into so many systems, I'm lucky
to
be able to turn my computers on.
Thanks.

why are you using word or xml to open the pst? You need to use outlook
to
view the contents as contents. Using anything else will get you a file
full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361
KB
file and when I open it, it looks something like ASCII, whether I use
Word
or
XML. There must be an obvious correction or step I am missing because I
am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

:

If you have autoarchive every xx days unchecked in tools, options,
other
tab, autoarchive, its not outlook doing it. Plus if you have it
checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want
to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an
empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view
or
sort.
Nor is there anything in my auto-created Archive folders. I think I
am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when
this
thing becomes a real paperweight?

 

[GJS]

OK, I am an unobservant, illiterate twit! Well, maybe not completely, but I
must say what you all have been trying to tell me will probably work now. And
I can actually concentrate on the real effort of opening my ".pst."

I just now, in the process of "dusting" my computer, observed that in the
list of McAfee's cleaning step, one of them was to clear out the Outlook Send
folder. The archiving process never had a chance, because I have my computer
cleaned every night and I had never really read the list. McAfee
automatically just assumes you want everything dumped out of the delete (OK)
and the send (not so OK) along with mopping up the recycle bin, clearing out
the registry and a dozen other things.

Having just put Abexo on my aging laptop and cleared out a stack of stuff I
had not had done for a while (I should check its virus program), I thought I
would do the same with the desktop and started with the virus program, which
contains such a magic process. And I knew that. But never read the list -
just watched it clean!

Suffice it to say that I then checked my Outlook and - yeah - there it was:
All cleaned out!

I am once more humbled in the presence of IT greatness (my former IT
colleague would laugh at that - she'd just stand by my computer and it would
behave!) and apologize for sounding, shall we say, "grouchy." It is
frustrating when I think I know how something should work and it doesn't. Too
many ways something can become dysfunctional.

Now maybe I can figure out exactly what that file is. Is it possible that
that mysterious Outlook file is merely the composite of every e-mail that is
in the program itself? And it grows because I don't delete a lot all the time?

Should I just step away from the computer ...?

Many thanks for your info and patience, everyone.
Gwyneth

Don't open it by double clicking - use File, Open, Outlook Data file.

Outlook 2003 is an email, calendar and task application.
Outlook connector is used to connect Hotmail and MSN email accounts to
Outlook
Outlook Express is a simple email and newsgroup reader whose designers got
the bright idea that "Outlook Express" was a cute name. They obviously
didn't put much thought into the appropriateness of the name.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't
express
outlook light? I've worked on and changed into so many systems, I'm lucky
to
be able to turn my computers on.
Thanks.

why are you using word or xml to open the pst? You need to use outlook
to
view the contents as contents. Using anything else will get you a file
full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361
KB
file and when I open it, it looks something like ASCII, whether I use
Word
or
XML. There must be an obvious correction or step I am missing because I
am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

:

If you have autoarchive every xx days unchecked in tools, options,
other
tab, autoarchive, its not outlook doing it. Plus if you have it
checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want
to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an
empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view
or
sort.
Nor is there anything in my auto-created Archive folders. I think I
am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when
this
thing becomes a real paperweight?

 

[Diane Poremsky [MVP]]

Thanks for letting us know about mcafee's settings. We'll know to ask about
it next time someone has a problem like yours.

As for the mysterious file, if it’s a *.pst, it is your email, calendar and
contacts - and yes it will grow as you get more mail and don't delete the
old.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

OK, I am an unobservant, illiterate twit! Well, maybe not completely, but
I
must say what you all have been trying to tell me will probably work now.
And
I can actually concentrate on the real effort of opening my ".pst."

I just now, in the process of "dusting" my computer, observed that in the
list of McAfee's cleaning step, one of them was to clear out the Outlook
Send
folder. The archiving process never had a chance, because I have my
computer
cleaned every night and I had never really read the list. McAfee
automatically just assumes you want everything dumped out of the delete
(OK)
and the send (not so OK) along with mopping up the recycle bin, clearing
out
the registry and a dozen other things.

Having just put Abexo on my aging laptop and cleared out a stack of stuff
I
had not had done for a while (I should check its virus program), I thought
I
would do the same with the desktop and started with the virus program,
which
contains such a magic process. And I knew that. But never read the list -
just watched it clean!

Suffice it to say that I then checked my Outlook and - yeah - there it
was:
All cleaned out!

I am once more humbled in the presence of IT greatness (my former IT
colleague would laugh at that - she'd just stand by my computer and it
would
behave!) and apologize for sounding, shall we say, "grouchy." It is
frustrating when I think I know how something should work and it doesn't.
Too
many ways something can become dysfunctional.

Now maybe I can figure out exactly what that file is. Is it possible that
that mysterious Outlook file is merely the composite of every e-mail that
is
in the program itself? And it grows because I don't delete a lot all the
time?

Should I just step away from the computer ...?

Many thanks for your info and patience, everyone.
Gwyneth

Don't open it by double clicking - use File, Open, Outlook Data file.

Outlook 2003 is an email, calendar and task application.
Outlook connector is used to connect Hotmail and MSN email accounts to
Outlook
Outlook Express is a simple email and newsgroup reader whose designers
got
the bright idea that "Outlook Express" was a cute name. They obviously
didn't put much thought into the appropriateness of the name.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be
a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't
express
outlook light? I've worked on and changed into so many systems, I'm
lucky
to
be able to turn my computers on.
Thanks.

:

why are you using word or xml to open the pst? You need to use
outlook
to
view the contents as contents. Using anything else will get you a file
full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my
212,361
KB
file and when I open it, it looks something like ASCII, whether I
use
Word
or
XML. There must be an obvious correction or step I am missing
because I
am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

:

If you have autoarchive every xx days unchecked in tools, options,
other
tab, autoarchive, its not outlook doing it. Plus if you have it
checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive,
it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you
get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


I have read through the threads, looked at the instruction
manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I
want
to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an
empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open,
view
or
sort.
Nor is there anything in my auto-created Archive folders. I think
I
am
capable of deleting the e-mails I don't want to save. I am just
not
capable
of making this program believe that.
What more can I do other than go to a completely different OS
when
this
thing becomes a real paperweight?

 

[GJS]

Well, I spoke too soon. The McAfee list was news to me, but it hasn't stopped
the disappearing "Sent" e-mails. This is very bizarre. Both the Inbox and the
Sent folder are set to "Do not archive" in the properties menu.
Does the box that notes network administrator retention policies have any
bearing? I am my own little home network and that box says the administrator
has not set retention but I can do nothing with it unless I determine
archiving - which is set to Do not ....
Any other ideas?

Thanks for letting us know about mcafee's settings. We'll know to ask about
it next time someone has a problem like yours.

As for the mysterious file, if it’s a *.pst, it is your email, calendar and
contacts - and yes it will grow as you get more mail and don't delete the
old.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

OK, I am an unobservant, illiterate twit! Well, maybe not completely, but
I
must say what you all have been trying to tell me will probably work now.
And
I can actually concentrate on the real effort of opening my ".pst."

I just now, in the process of "dusting" my computer, observed that in the
list of McAfee's cleaning step, one of them was to clear out the Outlook
Send
folder. The archiving process never had a chance, because I have my
computer
cleaned every night and I had never really read the list. McAfee
automatically just assumes you want everything dumped out of the delete
(OK)
and the send (not so OK) along with mopping up the recycle bin, clearing
out
the registry and a dozen other things.

Having just put Abexo on my aging laptop and cleared out a stack of stuff
I
had not had done for a while (I should check its virus program), I thought
I
would do the same with the desktop and started with the virus program,
which
contains such a magic process. And I knew that. But never read the list -
just watched it clean!

Suffice it to say that I then checked my Outlook and - yeah - there it
was:
All cleaned out!

I am once more humbled in the presence of IT greatness (my former IT
colleague would laugh at that - she'd just stand by my computer and it
would
behave!) and apologize for sounding, shall we say, "grouchy." It is
frustrating when I think I know how something should work and it doesn't.
Too
many ways something can become dysfunctional.

Now maybe I can figure out exactly what that file is. Is it possible that
that mysterious Outlook file is merely the composite of every e-mail that
is
in the program itself? And it grows because I don't delete a lot all the
time?

Should I just step away from the computer ...?

Many thanks for your info and patience, everyone.
Gwyneth

Don't open it by double clicking - use File, Open, Outlook Data file.

Outlook 2003 is an email, calendar and task application.
Outlook connector is used to connect Hotmail and MSN email accounts to
Outlook
Outlook Express is a simple email and newsgroup reader whose designers
got
the bright idea that "Outlook Express" was a cute name. They obviously
didn't put much thought into the appropriateness of the name.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be
a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't
express
outlook light? I've worked on and changed into so many systems, I'm
lucky
to
be able to turn my computers on.
Thanks.

:

why are you using word or xml to open the pst? You need to use
outlook
to
view the contents as contents. Using anything else will get you a file
full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my
212,361
KB
file and when I open it, it looks something like ASCII, whether I
use
Word
or
XML. There must be an obvious correction or step I am missing
because I
am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

:

If you have autoarchive every xx days unchecked in tools, options,
other
tab, autoarchive, its not outlook doing it. Plus if you have it
checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive,
it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you
get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


I have read through the threads, looked at the instruction
manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I
want
to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an
empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open,
view
or
sort.
Nor is there anything in my auto-created Archive folders. I think
I
am
capable of deleting the e-mails I don't want to save. I am just
not
capable
of making this program believe that.
What more can I do other than go to a completely different OS
when
this
thing becomes a real paperweight?