TurboTax one-click update error

[Guest]

I am trying to update my TurboTax and use the e-file option. My Internet
Explorer is incompatible with TurboTax for 2004. I get the following error
messages. I called TurboTax and they referred me to Microsoft to get the
error corrected, since this is an error message related to Internet Explorer.

"ASN1 bad tag value found - Error code -2146881269" error, followed by
"Internet client has not been successfully initialized - Error code 67108890"
error.

If you know of this error and how to correct it, please post a reply.

 

[Jerry]

This is a user-to-user newsgroup - not Microsoft support.

 

[Michael T]

Sounds like a possible encryption problem.

Visit
http://support.turbotax.com/turbotax/doc/0050001821

 

[PA Bear]

(Courtesey of MVP Mike Burgess) Several of these are known to cause
problems:

1) Zone Alarm Pro [Private Header Info - enabled?] Reset "Ad Blocking" and
"Cookie Control" to "medium" "Mobile Code Control" = Off

2) Symantec (ISS\NIS) [Enable Browser Privacy - enabled] Active Content -
"Allow All Scripts To Execute" Problem: some sites cannot detect the 128 bit
encryption Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer" or contains entries
that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings] "User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME Other versions = (compatible; MSIE 6.0;
Windows NT 5.0