TS Crash Dump

[Rob Downs]

When one particular user logs onto our terminal server
using Remote Desktop XP the server unexpectidly crashes.
When restarted there is an entry in the event viewer that
states:

The computer has rebooted from a bugcheck. The bugcheck
was: 0x000000c2 (0x00000007, 0x00000b8a, 0xa22ef638,
0xa22ef640). Microsoft Windows 2000 [v15.2195]. A dump
was saved in: C:\WINNT\MEMORY.DMP

Can anyone suggest what this means and if it gives any
clues as to why the server is rebooting?

many thanks for all your help

Rob Downs

 

[Bill Peele [MS]]

--------------------

From: "Rob Downs" <[email protected]>
Subject: TS Crash Dump
Date: Tue, 10 Feb 2004 01:03:11 -0800
Newsgroups: microsoft.public.win2000.termserv.clients

When one particular user logs onto our terminal server
using Remote Desktop XP the server unexpectidly crashes.
When restarted there is an entry in the event viewer that
states:

The computer has rebooted from a bugcheck. The bugcheck
was: 0x000000c2 (0x00000007, 0x00000b8a, 0xa22ef638,
0xa22ef640). Microsoft Windows 2000 [v15.2195]. A dump
was saved in: C:\WINNT\MEMORY.DMP

Can anyone suggest what this means and if it gives any
clues as to why the server is rebooting?

many thanks for all your help

Rob Downs

--

Rob,

More information on the Stop 0x000000C2 error can be found in the following article.

265879 - How to Debug "Stop 0xC2" or "Stop 0x000000C2" Error Messages
http://support.microsoft.com/default.aspx?scid=kb;[LN];265879

If you are not familiar with or comfortable with debugging a memory dump file I would suggest openning a support incident
so the engineer can analyze the dump for you.

Bill Peele
Microsoft Enterprise Support

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the
terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread
from which they originated.