G
Guest
I have a user who is connecting to a W2K server running terminal services.
She is on a win XP Pro machine and has a brother hl-1440 series printer. She
had previously been printing just fine. I don't know what the change was,
but now if she tries to print it will only print the top three or four lines
of the print job or freeze up the printer.
I have uninstalled and reinstalled the printer many times on both the server
and her machine, but to no avail. I'm really frustrated here and could use
any help. In the event logs it just says that so and so printed such and
such document on port TS00some number. size (some number) pages printed:0
When she logges in,the even viewer displays multiple informational events
that such and such printer on her computer was set and then it will say that
it was unpublished.
like this:
Printer Brother HL-1440 series/computername/Session 14 was set.
(it will have 3 or four of these in a row)
then will finally have this:
Printer Brother HL-1440 series/computername/Session 14 was successfully
unpublished.
I have also been getting some of these errors, but they don't seem to be
related:
The Print Spooler service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.
When ever I check the service is started and I can restart it just fine.
Again, any help here is very appreciated.
Thanks in Advance,
Tia
She is on a win XP Pro machine and has a brother hl-1440 series printer. She
had previously been printing just fine. I don't know what the change was,
but now if she tries to print it will only print the top three or four lines
of the print job or freeze up the printer.
I have uninstalled and reinstalled the printer many times on both the server
and her machine, but to no avail. I'm really frustrated here and could use
any help. In the event logs it just says that so and so printed such and
such document on port TS00some number. size (some number) pages printed:0
When she logges in,the even viewer displays multiple informational events
that such and such printer on her computer was set and then it will say that
it was unpublished.
like this:
Printer Brother HL-1440 series/computername/Session 14 was set.
(it will have 3 or four of these in a row)
then will finally have this:
Printer Brother HL-1440 series/computername/Session 14 was successfully
unpublished.
I have also been getting some of these errors, but they don't seem to be
related:
The Print Spooler service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.
When ever I check the service is started and I can restart it just fine.
Again, any help here is very appreciated.
Thanks in Advance,
Tia